1081 Epicor Testimonials

"We provide a superior value to our customer over our competitors, and I think Prophet 21 is the key to that, things—like inventory accuracy, shipping accuracy, and the ability to answer customers’ questions and meet their needs—those are all driven from the Prophet 21 system. That’s the heart of our business."

“Our bottom line is only based on what the system has and what is spit out on paper each month, If bundles and rolls of roofing material aren’t getting counted correctly, that’s a loss of thousands of dollars.”

"We do more with fewer people, and our people spend more time managing than reacting to problems. Morale is high. Prophet 21 contributes to a positive attitude at Appliance Replacement."

“The Epicor ERP [Kinetic] system helped us better manage the purchase and inventory of thousands of parts, while increasing the efficiencies of hundreds of assemblies by providing updated information the moment it happens. The other system was only accurate a few minutes of the day. The Epicor system recalculates the status of virtually any procedure at any given moment.”

“Contract manufacturing is extremely competitive in the electronics marketplace. Profit margins are very tight. It's essential to run lean and efficient, squeezing every nickel from each business step.”

“New standards have produced lean operational improvements. We can take on more customers knowing what jobs take in real-time and the flow rates of a single assembly. Traceability exists right down to the status of every part and component. This ability to configure and manipulate data any way we want has saved us days of work and greatly improved our capacity to complete more jobs at higher rates with even greater quality control.”

“The Epicor system has given us a better handle on our maintenance and cost structures, allowing us to identify what we do extremely well and areas that need improvement across the organization. These are extremely valuable insights that have supplied very real competitive advantages.”

“Previously, we had to write everything down. There was no way to monitor the progress of transactions. With Epicor, all the details are right out in front. We know exactly what our people are doing and when they're doing it. Everything is correct."

“I couldn't get through a day without the Epicor ERP system. The system is really designed to help you succeed. It's so simple to navigate between screens that are all connected to real-time data we can see at any time.”

"We settled on Epicor because we liked that its customer base was broad, it had tried and true systems, and it brought structure into our business."

“With the data available in the Epicor system, we're able to make informed buying decisions and more strategically plan our growth.”

“It's hard to put a dollar amount on the value that Eagle has provided us, but I know for a fact that we're more efficient and we save money. We're able to get more for our products than we probably would otherwise, because we're able to manage pricing controls, stay on top of supplier pricing, and respond to it quicker. There are just a myriad of ways it's helped us.”

“Our goals for the Epicor solutions are abundant, but we are focused on improving efficiency, profits, inventory control, and customer loyalty. We are just at the tip of the iceberg, but are beginning to uncover the benefits.”

“We can clearly see that since implementing Epicor solutions our margins have improved significantly. We've increased our year-to-date gross profit by 2.2 percent. In addition, our inventory value has been reduced by about 15 percent.”

“To date, we've been able to free up $200,000 in cash flow, and significantly altered our inventory management processes. On top of that, we've seen our revenue grow by 5.2 percent.”