“Epicor has cut time out of going to multiple places to find multiple things. The more that we're able to integrate into Epicor, the more that we're able to use the software itself to do what we need to do-it's all in one place, and it saves a tremendous amount …

"BisTrack has both the performance and simplicity to handle our mixed pro/retail business—from fast, efficient POS to the many back-office tools we need to manage our business profitably. Plus we’re regaining control of our inventory. That has huge cost-saving benefits."

"Epicor ECM gives us the power to add and retrieve more documents to and from the system, and this is an area that holds great potential for us. It increases our accuracy, efficiency, and traceability. Furthermore, this solution has plenty of flexibility that lets us tune and tweak workflows as …

"Epicor has helped us keep the playing field level with some of the big-box competition. We are able to be more successful when we utilize the system properly, especially when it comes to controlling inventory and having accurate information, which also ties into growth."

"We use BisTrack software soup to nuts on everything-from financials through to EDI-it's the core of our business."

“Our customer service has been able to grow because we now have live data to work with. Our sales people can find the orders, they can process the orders themselves, they can check on the orders, and they can expedite the orders quickly. We could not do that in the …

“Prophet 21 enables us to connect with a customer through the Mobile Proof of Delivery-the signature capture function allows us to give the customer real-time data. So if they're calling in to check and see when we delivered a product, we can go into the order and it will tell …

“I look at growth in a couple different ways, but the main way I look at growth is our profits. You can have sales high and low, but you still need the profits to pay your employees, expenses, and other things that come along. With Prophet 21, we were able …

“Our growth strategy really entails using technology to win. For us, being a small company, we have to use our resources to the max. With Prophet 21, we can now open up our customer database, use the CRM module, and be able to really drive growth by expanding on our …

“Epicor has gone a long way into helping us deliver that next level of customer service and give that ultimate customer experience. It's actually one of the things that we pride ourselves on.”

“The Eagle system can be set up by vendor and by store, and it helps us track inventory at our three locations. It is a truly flexible system.”

“We now do a lot more with gift cards, dynamic promotions such as ‘Buy These Together and You’ll Receive a $20 Gift Card. The Gift Card Viewer allows us to track our promotions, which is something we couldn’t do in the past. “Adding the Eagle gift card solution was a …

"In one of our locations we saw an $80,000 increase in margin alone with the implementation of Epicor solutions, all because we have reliable information to see where to make modifications within the business."

“I’ve attended every conference since joining the company six years ago. We never fail to learn new things that improve our productivity and efficiency. Most recently, we attended the universe file structure class. It provided new insights into the system that I didn’t know existed. It changed the way we …

"We wanted a software package that would never outgrow our company and always be updatable. I can honestly say Epicor has been consistently one step ahead of us, providing far more support than we needed or expected."