"Epicor covers all the areas and I believe working with up-to-date live information is how our employees can work successfully with each other."

"Epicor overall solution provides the features and functionality that enables Menasha Packaging to continue to differentiate ourselves from our competitors, and provide operational consistency as we grow the company."

"We could not have accomplished our goals without the front and back office integration and Epicor’s support team. It improved productivity, reduced paper consumption and has made company processes more seamless."

"We use BisTrack software soup to nuts on everything-from financials through to EDI-it's the core of our business."

“Our customer service has been able to grow because we now have live data to work with. Our sales people can find the orders, they can process the orders themselves, they can check on the orders, and they can expedite the orders quickly. We could not do that in the …

“Prophet 21 enables us to connect with a customer through the Mobile Proof of Delivery-the signature capture function allows us to give the customer real-time data. So if they're calling in to check and see when we delivered a product, we can go into the order and it will tell …

“I look at growth in a couple different ways, but the main way I look at growth is our profits. You can have sales high and low, but you still need the profits to pay your employees, expenses, and other things that come along. With Prophet 21, we were able …

“Our growth strategy really entails using technology to win. For us, being a small company, we have to use our resources to the max. With Prophet 21, we can now open up our customer database, use the CRM module, and be able to really drive growth by expanding on our …

“Epicor has gone a long way into helping us deliver that next level of customer service and give that ultimate customer experience. It's actually one of the things that we pride ourselves on.”

“The Eagle system can be set up by vendor and by store, and it helps us track inventory at our three locations. It is a truly flexible system.”

“We now do a lot more with gift cards, dynamic promotions such as ‘Buy These Together and You’ll Receive a $20 Gift Card. The Gift Card Viewer allows us to track our promotions, which is something we couldn’t do in the past. “Adding the Eagle gift card solution was a …

"In one of our locations we saw an $80,000 increase in margin alone with the implementation of Epicor solutions, all because we have reliable information to see where to make modifications within the business."

“I’ve attended every conference since joining the company six years ago. We never fail to learn new things that improve our productivity and efficiency. Most recently, we attended the universe file structure class. It provided new insights into the system that I didn’t know existed. It changed the way we …

"We wanted a software package that would never outgrow our company and always be updatable. I can honestly say Epicor has been consistently one step ahead of us, providing far more support than we needed or expected."

“The Epicor ERP [Kinetic] system helped us better manage the purchase and inventory of thousands of parts, while increasing the efficiencies of hundreds of assemblies by providing updated information the moment it happens. The other system was only accurate a few minutes of the day. The Epicor system recalculates the …