"The Eagle reports and viewers give you the ability to filter, sort, and look at data the way you want it. Now, we understand more of what's selling."

"We use our Epicor business system as a sales tool to impress our customers. We play up the ERP software system in our presentations to pharmaceutical and other clients."

"Once the system is up and running, you know that every minute was worth it. It makes life for HR so much easier."

“One of the great things about Prophet 21-and what we've been able to do with it-is we can see so deep into our business so quickly. If we're having an issue in a product line, if we're having an issue in a facility, a sales process, a pricing issue, anything …

“Epicor BisTrack software makes process workflows more efficient and helps us budget, forecast, and set operational goals so that we can remain a successful and growth-oriented business.”

"Epicor listens to our needs, wants, and they are often able to add what we ask into future releases. The company truly values its user community. Prophet 21 is just such a terrific ERP system. It punches above its weight class and it punches up to the top ERP systems …

“Prophet 21 wasn't one that came up on the radar when we looked for a new ERP system,” said Matt Kooken, chief financial officer for Links Unlimited. “One of the businesses nearby was using it and insisted we come check it out. We went over, and in less than half …

“Once we implemented Prophet 21, we were able to better forecast to be able to see orders in process-which made us better at managing inventory. The SQL-based system allows us to pull all of the information out for us to run our own reports on what's selling, what's not selling, …

“There's little doubt in my mind that we've picked up margin and efficiency using the Epicor BisTrack solution, but the quality of the service we can give our customers has also been greatly enhanced.”

“We tell other dealers that the first BisTrack add-on application that anyone should buy is BisTrack Delivery. It's a staple in our business and having the visibility and real-time information is crucial for success.”

“Epicor has cut time out of going to multiple places to find multiple things. The more that we're able to integrate into Epicor, the more that we're able to use the software itself to do what we need to do-it's all in one place, and it saves a tremendous amount …

“It's a pretty intuitive system. It's easy for people to pick up, and it's also easy to use as well. The dashboard functionality is easy to develop and implement, and it really gives you that real-time data when you need it.”

“We always know what we have to ship every day, and it just makes scheduling the production much easier. We can also see a lot of notes in the system, which gives us great flexibility in providing information throughout the company, so anybody can log in at any time and …

“For us, the customer's experience is the reason we're here, so that's obviously very important. Each and every time, we must engage our customers responsively, interact with them and provide them with products and services that meet or beat their expectations. Epicor has helped us evolve on how we keep …

“Some of the most significant challenges we face are increasing customer demands from the standpoint of technical ability, documentation, and service lead-time being reduced, but yet wanting it all for less. The cost is very competitive out in the market today, so we must maintain our competitiveness through having technology …