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"The biggest hurdle we have had to overcome was finding a solution that would allow us to continue offering 100% caller/agent interaction as well as 100% recording of payment calls. Both are considered by our members to be valuable cornerstones of CRC's services and our answer was found in CallGuard."
"A flexible solution to securing payments for both IVR and live agents means that a business is free to grow and respond to customer and market demands. Achieving and maintaining PCI DSS compliance is also critical."
Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep …
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …
Docufree provides the most comprehensive suite of document management and business process automation solutions that make paperless possible. Organizations of all sizes across the country rely on Docufree to help …
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