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“In service, there have always been efforts to support the processes with the help of external tools - but not with the desired result. In order to meet the growing need for tickets, a holistic solution was needed."
"This also benefits the quality of service. Because important information and processes must not be searched for first, but must be visualised at any time in the push process, so that priorities and critical processes can also be handled effectively in the interest of the customers."
TOPdesk founded in Delft, the Netherlands, over 25 years ago by 2 students who wanted to make a difference. Their goal was to help others improve their customer service – …
Matrix42 is a top provider of workspace management software. The company offers forward-thinking solutions for modern work environments. More than 5,000 customers around the world, including BMW, Infineon, and Carl …
EasyVista is a leading IT software provider delivering comprehensive IT solutions, including service management, remote support, IT monitoring, and self-healing technologies. They empower companies to embrace a customer-focused, proactive, and …
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