EcholoN is located in a variety of industries. From plant and mechanical engineering, on pharmaceuticals, to shipyard and marina operation, they can draw on an enormous breadth of experience. Today there is the EcholoN consortium with over 100 active EcholoN supporters in three countries as a strong partner for all companies. Through their nationwide network with high flexibility and customer advice from their specialists, they offer a wide range of services for their customers.
"By introducing a new helpdesk system, consistent, process-based IT service management according to ITIL was realized."
"Schwab Versand has been using EcholoN for almost 15 years now and even after putting it to the test, we haven't found anything better."
“In service, there have always been efforts to support the processes with the help of external tools - but not with the desired result. In order to meet the growing …
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