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EcholoN is located in a variety of industries. From plant and mechanical engineering, on pharmaceuticals, to shipyard and marina operation, they can draw on an enormous breadth of experience. Today there is the EcholoN consortium with over 100 active EcholoN supporters in three countries as a strong partner for all companies. Through their nationwide network with high flexibility and customer advice from their specialists, they offer a wide range of services for their customers.
"This also benefits the quality of service. Because important information and processes must not be searched for first, but must be visualised at any time in the push process, so …
"With EcholoN, we can now see where problems are piling up and launch solutions to fix the cause at an early stage."
"By introducing a new helpdesk system, consistent, process-based IT service management according to ITIL was realized."
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