EcholoN is located in a variety of industries. From plant and mechanical engineering, on pharmaceuticals, to shipyard and marina operation, they can draw on an enormous breadth of experience. Today there is the EcholoN consortium with over 100 active EcholoN supporters in three countries as a strong partner for all companies. Through their nationwide network with high flexibility and customer advice from their specialists, they offer a wide range of services for their customers.
“Whether reports, masks, ticket templates or interfaces to external systems: for us EcholoN is much more than a ticket tool. For us, it serves the purpose of a versatile modular …
"By introducing a new helpdesk system, consistent, process-based IT service management according to ITIL was realized."
“For example, reliable contract management was not possible. The licenses and contracts associated with the respective software and hardware systems could not be stored directly in the system, which made …
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