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EcholoN is located in a variety of industries. From plant and mechanical engineering, on pharmaceuticals, to shipyard and marina operation, they can draw on an enormous breadth of experience. Today there is the EcholoN consortium with over 100 active EcholoN supporters in three countries as a strong partner for all companies. Through their nationwide network with high flexibility and customer advice from their specialists, they offer a wide range of services for their customers.
"The ticket and service desk system used so far reached its limits in several respects: Too complicated a user interface to record the malfunctions and too long provision of the …
"I remember one sentence from the mIT Managing Director, Jochen Möller, who affirmed our reliance on trust already at the time of the conclusion of the contract: We could sit …
"However, the design was rather 'stale' and with its rudimentary features it was also limited in terms of customer requirements with regard of usability and transparency."
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