EcholoN is located in a variety of industries. From plant and mechanical engineering, on pharmaceuticals, to shipyard and marina operation, they can draw on an enormous breadth of experience. Today there is the EcholoN consortium with over 100 active EcholoN supporters in three countries as a strong partner for all companies. Through their nationwide network with high flexibility and customer advice from their specialists, they offer a wide range of services for their customers.
"There were hardly any possibilities for effective evaluation of, for example, reaction or service provision times and for the control of service assignments, in the aging service solution, used by the company's own restaurants for more than 15 years. In addition, because the system did not provide adequate scalability for individual needs and was neither interface nor upgradeable, we decided in 2011 to re-think the past after-sales concept and set it up on a central service management platform to support our service operations."
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