EcholoN Testimonials

"The ticket and service desk system used so far reached its limits in several respects: Too complicated a user interface to record the malfunctions and too long provision of the malfunction information to the technicians made compliance with the specified SLAs with the old system scarcely, and above all not effectively possible."

"At the point you just noticed that EcholoN has a lot of functionality and technical maturity compared to the other service solutions and that it has also grown to the most complex service requirements."