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"Until now, a service system developed in-house was used, but it hardly met our growing requirements and was simply no longer up-to-date. Although we were able to record our tickets chronologically and process them according to work and device lists, it also offered little convenience and functions to relieve the …
"There were hardly any possibilities for effective evaluation of, for example, reaction or service provision times and for the control of service assignments, in the aging service solution, used by the company's own restaurants for more than 15 years. In addition, because the system did not provide adequate scalability for …
TOPdesk founded in Delft, the Netherlands, over 25 years ago by 2 students who wanted to make a difference. Their goal was to help others improve their customer service – …
Matrix42 is a top provider of workspace management software. The company offers forward-thinking solutions for modern work environments. More than 5,000 customers around the world, including BMW, Infineon, and Carl …
EasyVista is a leading IT software provider delivering comprehensive IT solutions, including service management, remote support, IT monitoring, and self-healing technologies. They empower companies to embrace a customer-focused, proactive, and …
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