102 Diligent Testimonials

“Many of the metrics and governance mechanisms that you need for a strong ESG program often inherently live in a modern GRC program, including the technology and tools that I think are really the backbone for effectively driving and tracking against your progress.”

"We have onerous license conditions around security and information flow in and out of the building. Our IT team was very comfortable with Diligent when we asked them to look at the protocols and security settings. It allows us to channel communications through a secure portal and that gives us great comfort."

“When we began creating our entry into the 2012 Innovation awards, we calculated our production costs both before and after we began using the Diligent Boards solution. I don’t think anyone expected the results to be this dramatic.”

"With Diligent, we found a tailor-made solution, as it contains approvals and control of the information. Furthermore, when we learned about the tool, we realized that it was quite feasible to implement as a solution. It was easy to use and could be adopted by users in a simple way."

"For me, the Diligent platform is easy to use and very intuitive, and the user support is first-rate!"

"Diligent has streamlined our process for sharing materials. The ease of use has simplified communication among executives and directors alike. Additionally, the convenience of access to the documents anytime through the online portal is perfect for busy Board members."

"Diligent allows more material to be presented in an extremely organized and efficient format. Their customer support is the best and they are available any minute of the day. There is no question we made the right choice when we partnered with Diligent."

“Our directors who on the boards of other listed companies are all pressing their General Counsel to implement Board Books because of their experience. It also means they only need one app on their iPad, not three different apps for three different companies. They know it works and they know how to use it.”

“Overall, and this is not just sugarcoating our experience, but based on the benefits and stellar customer support, I recommend boards to go with Diligent. You won’t regret it!”

“While the solution is easy, we still have questions and Diligent Customer Service is always there. Even if I call at 10:30 at night, somebody will answer the phone. They will instinctively know what the problem is and clearly explain and guide me through what I need to accomplish. I can truly say Diligent Customer Service is the best customer support that I’ve experienced. I can’t imagine any board ever being disappointed with it.”

“My board directors love Diligent. I tell them when something’s there, where to find it and they do. Simple as that.”

“Implementation was easy and seamless. Adoption and use of the portal was surprisingly quick. We set a 90-day deadline to be up and running, but within about 30 days all our users and board members were using the Diligent software.”

"We have quite an interesting governance structure because it’s the higher education sector. There’s a lot of different boards – some are comprised of academics and some are more on the business side."

"We need to make sure that what we communicate to one director is available to all our other directors. This allows us to do that and give the same source of truth and knowledge to everyone. It’s also helpful when there are changes on the board."

"We’ve never looked back. I was impressed with the functionality of the programme, but more than that, the training and coaching support was key to adopting it."