102 Diligent Testimonials

“One of our biggest governance risks is information security given the sensitive nature of the data, and we have to gauge the risks of all the different storage and sharing channels. We need secure ways to address that risk and centralize our approach.”

"Diligent has streamlined our process for sharing materials. The ease of use has simplified communication among executives and directors alike. Additionally, the convenience of access to the documents anytime through the online portal is perfect for busy Board members."

“It took them a few months to watch everyone else using the iPad-based solution before they were ready to adopt Diligent Boards themselves. They never asked for paper again."

"As soon as they got hands-on experience with Diligent’s board portal solution, every member of the board adopted it immediately. The app is so easy to use and loses nothing of the original paper versions. You can read, highlight and make annotations just like you can with paper. But updates and revisions are delivered in real time. Better still, you can say goodbye to the weight of all that paper.”

"It doesn’t have to do with age. We have some members between 75 and 80 years old highly proficient in technology, whereas some of us, in our forties, sometimes battle with it. But, as a whole, most of us take from 12 to 20 minutes to start using the application. Diligent gave us remote training for a couple of hours and it was relatively quick."

"We favored Diligent Boards because of its versatility and ease of use. After going through the solution, I put it to the final test by sharing the full demonstration of its capabilities with our chair of trustees. A chair with a demanding schedule needs things to work easily and properly; it was vital that they were satisfied. Diligent did its job well."

"Besides having the personal touch, we were able to give Diligent feedback on desired product features and since then, our system has been upgraded and improved, and we are now able to fulfill all of our governance requirements in relation to Board and Committee papers. This kind of support is invaluable."

"I see many positive improvements since Diligent Boards has been implemented. I like the fact that everything you need is available in seconds at the touch of your hand; it’s all in the same place and it’s easy to find meeting minutes and committee documents from, say, five months back. It’s good to have a historical record of everything the Board has accomplished. So I would say that our overall experience with Diligent Boards has been very positive and only continues to get better."

"You don’t have to be an IT specialist to use the Diligent solution. It’s very intuitive and user-friendly."

"I was able to prefill the questionnaires by using their answers from the year before. We required three separate questionnaires, so in the beginning, it was hard to figure out how to get each of them correctly loaded. The persons on the Diligent customer success team were very helpful. I called them constantly with any little question, and they would immediately help me. Diligent support was incredible."

"It went very smoothly. In fact, all the Board Members were very happy and comfortable using Diligent Boards™. We had not intended to do that right away, but we felt very comfortable with the process, so we uploaded the rest without any problem at all."

"The team at Diligent have made it really easy to get on board with using the solution. It was very well serviced and the after-service support has been fantastic. As a result, we’ve had great uptake from staff."

"Diligent Boards™ as a tool is like email. Once you’ve used it for a while, you look back and can’t imagine how you managed without it before."

"Diligent Boards helps improve the quality of information. Because we can put meeting materials together much more quickly, it gives us a longer lead time to create the materials themselves, so they’re more up-to-date. More accurate. And, as we continue to expand globally, Diligent Boards makes sharing information much easier."

"Dissemination was very simple. At the support department we took a few training hours. Thus, we were able to train the members of the board in how to use the tool. All of them grasped it quickly."