102 Diligent Testimonials

“If we’re going to help provide insights and foresights to businesses around risk, we need to also understand what our performance is, what our internal and external data is starting to tell us.”

“Processes surrounding the governance of our boards lagged behind the rest of the company. We were stuck in an antiquated approach that was a hindrance to us on the secretariat side, and a burden to board executives, who were required to carry heavy paperbased reports.”

"We wanted something that was more savvy from a technology standpoint and Diligent fit that. [The Board members] want things a week ahead to read them, so by using Diligent we can do both things - provide them the information a week ahead and provide them with an update at the last minute."

“I want to able to devolve responsibility to our offices globally, so they can input the data, and I can use my experience to verify the data, mentor future governance professionals and advise the business based on my knowledge from my years of being in corporate governance.”

“Diligent has helped on many levels to streamline and raise efficiency for our general operations.”

“Diligent never stands still, there’s always something new in the pipeline and the support team is very open to suggestions.”

“The Board meeting is the key platform he shares with our Board to communicate and guide the business. He now has much better control over critical and confidential information, key messages, and how they are presented and communicated to the Board. He can make changes quickly wherever he is, efficiently manage all global inputs for the Board pack preparation, and produce a highly polished product within several hours.”

“Our IT Director is driving a strategic initiative for digital transformation throughout the Group, so this ticked a lot of boxes in his bid to improve efficiency, flexibility and security. He has also worked with Diligent in a previous company and has a positive experience of the proposition.”

“Dignity, like many companies, is facing the challenges of a changing market and the potential for industry regulation. More than ever, we need to ensure that our Directors have easy access to the critical information they need to make informed, robust decisions. If a tool supports better working practices through the swift collation of information, distribution and the ability to more easily seek people’s views and concerns, then it is improving governance.”

“Archiving and retrieving information is also straightforward and it forms a secure, central repository for all the relevant information and approvals associated with Board activities.”

“The training and local support offering were what convinced us that Diligent was the right partner to help us get our main board and committees using digital technology to conduct their governance activities.”

"After engaging with several suppliers to provide a solution, the Diligent platform was the most user friendly of them all, both for the Administrator building the boardbooks and the end user. The support from all the team is amazing."

“Once we did, we were able to learn all the different things that we can do with Diligent Entities such as the reporting, the structure charting, and the playbook.”

“Diligent Messenger has allowed us to centralize our board communications — and it’s instantaneous. When our board members get a notification, they know it’s important. It helps ensure important messages don’t get lost, and it provides us with another layer of protection knowing communications are being made on the securest platform available.”

"Going into the next AGM, we are ready to talk with data rather than just words. We want to be proactive rather than reactive, and explain our choices upfront rather than counter criticisms with assumptions."