102 Diligent Testimonials

"I was able to prefill the questionnaires by using their answers from the year before. We required three separate questionnaires, so in the beginning, it was hard to figure out how to get each of them correctly loaded. The persons on the Diligent customer success team were very helpful. I called them constantly with any little question, and they would immediately help me. Diligent support was incredible."

"I’ve worked in administration for 36 years and the experience I’ve had with Diligent has been exceptional. The people working on our account are helpful and passionate about their jobs, which has made it just so much easier for me."

"Dissemination was very simple. At the support department we took a few training hours. Thus, we were able to train the members of the board in how to use the tool. All of them grasped it quickly."

“The Diligent Boards solution is just such a clear leader in the area.”

“The ability to be more visible in the process has made everyone much more conscious of being on time, and that supports better decisionmaking, since Directors have the material in advance and are up to speed with critical issues.”

“Customer support at Diligent is impeccable. Whenever there’s a new feature introduced, I can always call someone and get instructions within a few minutes.”

“The quality of the Diligent Boards product was outstanding compared with the competition. Then again, Diligent had their solution long before the iPad was introduced. Many other solutions entered the market with the introduction of apps and are in catch-up mode. And Diligent innovates its solution in response to changing customer needs to stay ahead of the curve.”

“For the City of Sydney, Diligent took the uncertainty out of making the switch from paper to digital. Our Councillors can now securely access archived and current information via an easy-to-use digital communications tool anywhere at any time.”

“Nobody misses the old paper documents because the Diligent Boards solution allows our meeting participants to write comments, highlight items and read documents as if they were papers in a folder without the inconvenience and waste associated with paper.”

“Diligent Boards portal has also saved significant time for our support staff which has reduced the cost of running our board meetings. We’ve also been able to reduce our archive storage volumes as a result of implementing Diligent Boards.”

“Diligent Boards was a stand-out choice. From our cost calculations, we knew that it would save us money when it came to producing and circulating the board materials, which was a requirement of our Finance Director.”

“I often work from home and the Diligent Boards solution gives me the flexibility to create books from home and send out last-minute additions quickly and easily.”

“Adopting the Diligent approach puts your mind at ease. For everything from the ability to archive thousands of pages of reports and have them at your fingertips, to knowing you have secure, up-to-date information powering better decisions.”

“It maintains the ‘feel’ of paper, while making good use of the enhanced efficiencies that modern technology affords.”

“Processes surrounding the governance of our boards lagged behind the rest of the company. We were stuck in an antiquated approach that was a hindrance to us on the secretariat side, and a burden to board executives, who were required to carry heavy paperbased reports.”