“I didn’t realize how much of an impact the easy delivery of board materials would have. We are a nonprofit company and we liked that BoardEffect [a Diligent brand] understands the needs of nonprofit organizations. That, and the fact that BoardEffect is fairly priced, really appealed to us. It’s fantastic to get service right away from a live person when I have questions, and the help desk staff is helpful, knowledgeable and totally client-friendly.”
“Nobody misses the old paper documents because the Diligent Boards solution allows our meeting participants to write comments, highlight items and read documents as if they were papers in a folder without the inconvenience and waste associated with paper.”
“As the CCO of the largest university-connected research foundation, we have hundreds of policies in place to address a constantly changing regulatory landscape. It is critical for us to have a single system to manage all these policies effectively.”
"In my eyes, Diligent has the best customer service and is very professional."
“This gives newly appointed directors access to important documents all in one convenient place."
“A week before a meeting, I send out an email, and remind board members that the material is ready. They have much more time to review it and internalize the information before sessions take place.”
“It has been so successful that something that was originally an initiative for the Group’s listed entity has evolved into a Group-wide board service delivery norm.”
“Diligent Boards was the most intuitive of all the solutions we tested, and the 24-hour support was attractive.”
“Diligent represents a step change for us. It’s the sheer simplicity of it that makes it better than any other solution on the marketl. It’s easy to use. And the service we receive is flawless."
"We wanted something that was more savvy from a technology standpoint and Diligent fit that. [The Board members] want things a week ahead to read them, so by using Diligent we can do both things - provide them the information a week ahead and provide them with an update at the last minute."
“We still offered a paper solution with Diligent so [Board members] could ease off into the digital world no one asked for it.”
“Through Diligent we’re not focused on the paper, we’re focused on the content of the dialogue on the issue at hand so there is a good debate with the Board.”
"Diligent has really changed how the packet gets out, I can click a button, upload and it's done! It's simple, it's intuitive and user friendly."
“Not only has the process time been cut, but also the quality of our board packs has improved significantly. So for us, Diligent is truly a win-win—for both the secretariat and the board.”
“For our team, which is responsible for management support, it is a huge relief. We can now fully focus on the important tasks, without having to spend days in the copy room.”