Medallia DXA provides real-time intelligence that enables businesses to measure and improve online customer experiences at scale. Pioneering the world's first technology designed specifically to quantify experiences, Medallia DXA platform captures unique experience data, enriched by machine learning, to reveal digital body language, understand user state of mind and pinpoint problem areas on your website, web applications and native apps.
"Putting customers at the heart of our decision making is essential; if we improve the experience for customers, we will drive greater commercial performance. The challenge is to find a measure that truly reflects the experience customers are having so we can improve pain points and create seamless journeys. Decibel’s DXS provides this measure."
Read Medallia Digital Experience Analytics Reviews, Testimonials & Customer References from 22 real Medallia Digital Experience Analytics customers.
Browse Medallia Digital Experience Analytics Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Medallia Digital Experience Analytics.