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Medallia Digital Experience Analytics Case Studies

  • EF uses Adobe partner Decibel Insight to expand insights beyond what’s happening to why it’s happening

    Helena BoadaDigital Marketing Analyst

  • Increasing conversion rate and revenue through a customer-centric optimization framework

    Mark FassbenderGlobal Head of Web Optimization
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    Hotjar is a new powerful way to reveal true website user behaviour and experiences in one central tool giving you the big picture of how you can improve your site's UX and conversion rates. All your data is securely stored in the cloud and is accessible at lightning speed. Their team work on the compelling challenges that come with large-scale web traffic and analytics, on a product that has a real impact on the thousands of users they support around the world. They work in an agile environment, 100% remotely, and actively encourage both personal and professional growth; always be learning is one of their core values.

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    User Replay’s session replay technology lets users understand and analyse every visitor’s journey through a website. For e-commerce companies this is invaluable as it enables them to improve conversion rates, find and fix site bugs, resolve customer disputes, recover abandoned baskets and prevent fraudulent transactions online. Aimed at medium to large enterprises with e-commerce channels, UserReplay enables users to improve the quality of their websites, enhance customer’s shopping experience and reduce dramatically the time required to resolve any problems and disputes consumers may have while shopping.

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    Leadpages create elegant software that helps businesses grow by collecting more leads and driving more sales. Their platform offers more ways to engage potential customers than anyone in the industry, and it’s the only one that enables sign-ups via landing pages, websites, social media, email, and text messaging.

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