63 Dealertrack Testimonials

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  • “We’ve got a lot of Cox [Automotive] products already. When you keep in the Cox family and you merge with third-party integrations, it is so much more streamlined and easier. I would tell people out there looking to make DMS changes, the best advice I can give is it’s not always about the money. It’s listening to your team.”

  • "Dealertrack keeps us flexible, quick, and accurate, so we can adapt to change, overcome obstacles, and persevere through any economic or business condition."

  • "Dealertrack’s business model of innovation aligns with ours. Our attitude is to always improve and grow and Dealertrack’s right there with us.”

  • “I wish I would have switched to Dealertrack sooner for [the benefit of] the entire group. The DMS shouldn’t be a burden, and in the past [our legacy system] bogged people down. I wanted our staff to have a system that’s there to support them and make them efficient to where we can focus on our customer interactions.”

  • "The best part about Dealertrack DMS is how intuitive and easy it is to use compared to other DMS systems."

  • "Dealertrack is never stagnant. They keep moving forward so that we can have the best system to help us compete in today’s market."

  • "Performance Management within Dealertrack is one of the most beneficial portions of the business model of Dealertrack, amongst just the software. To actually have somebody that can utilize the tool and help us utilize the tool to be most efficient is industry standard."

  • “There is always a fear of change when switching to a new DMS provider. Switching from one DMS provider to another DMS provider can be very challenging, unless you’re switching to Dealertrack.”

  • "If you’re hiring someone, it can be done through their home computer, where they can pretty much do all their onboarding paperwork from their computer at home. The day they start they’re pretty much already done. Their first day is spent in their home department and not filling out paperwork in HR.”

  • "I trust Dealertrack because anytime I’ve had something that didn’t go the way I thought it was going to go, I have a person that I reach out to, not a phone bank."

  • “We love having our Dealertrack DMS Performance Manager. He brings a lot of value to the table—from real world experience and his ability to think outside the box to helping us with campaigns, finding gains, and reviewing analytics. He helps us strategize how to capitalize on more opportunities and bring us more profit.”

  • "We still have people coming by and checking on us, spending not just a couple hours, but spending days in the dealership to make sure that we are understanding and utilizing the entire system."

  • "Dealertrack has always been and will continue to be on the cutting edge of technology."

  • "If you’re not with Dealertrack, it’s only because you haven’t tried it. The system and the people are phenomenal, and they actually do what they say they are going to do. You can’t get that anywhere else."

  • "eSigning is at least 30 minutes faster than paper. It helps us finish on a high note and gives our customers a better experience at the point when they’re ready to sign and go."