"Placing the customer first has been central to innovation at the Shoprite Group. DataEQ’s data provides volunteered and up-to-date read of consumer sentiment and customer feedback, that we’ve not been able to generate using other backwards looking satisfaction metrics. This rich data has been especially critical in the rollout of …

"We’ve relentlessly challenged the norms of banking to create a simplified product that is built upon client-centricity. DataEQ’s data helps us keep our finger on the pulse of our clients and South Africans in general. We’re able to listen to client feedback, gain insights into unmet needs and spot trends …