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Daktela

Read 29 Daktela reviews and testimonials from customers, explore 31 case studies and customer success stories, and watch 2 customer videos to see why companies chose Daktela as their Live Chat Software

Daktela One hub for seamless communications. With Daktela, you can effortlessly manage all your customer communications - voice, email, web chat, SMS, and social media interactions - from one central location, whether on our desktop or mobile app.

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  • 29 Testimonials View
  • 31 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 119 reference ratings
4.8/5.0 (119)

29Testimonials

  • “Given the chatbot’s high reliability in solving issues — especially with Daktela’s support in setup and optimization — I would not hesitate to choose this solution again.”

    Robert Žítek Head of Customer Support

  • “Daktela helped us handle the growing number of customer inquiries without having to expand our team. We’ve sped up our responses, clarified our communications, and gained a complete overview of …

    Monika Fryčová Head of Customer Service and Technical Control

  • “I consider the biggest advantages of AI automation with Daktela to be increased efficiency, time savings, faster response times, personalized communication, and the 24/7 availability of bots."

    Mário Lubas Head of B2C
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31 Case Studies

  • PosAm shortened call waiting times by 52 % while maintaining a stable …

    Jozef Maruška Head of the Contact Center Department

  • Virtual Assistant Leo Celebrates Success at Generali

    Jakub Haman Business Owner For Chatbot/Voicebot

  • Gafa Auto Saves Operator Time with Daktela AI, Handling 80% of Customer …

    Mário Lubas Head of B2C
30 more case studies currently locked

2 Customer Videos

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Additional Daktela Information & Resources

Read Daktela Reviews, Testimonials & Customer References from 29 real Daktela customers.

Browse Daktela Case Studies, Customer Success Stories, & Customer References from 31 businesses that use Daktela.

Watch Daktela Customer Videos to learn why 2 businesses chose Daktela.

FeaturedCustomers has 1,910,853+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.