Daktela

Read 29 Daktela reviews and testimonials from customers, explore 31 case studies and customer success stories, and watch 2 customer videos to see why companies chose Daktela as their

Daktela One hub for seamless communications. With Daktela, you can effortlessly manage all your customer communications - voice, email, web chat, SMS, and social media interactions - from one central location, whether on our desktop or mobile app.

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  • 29 Testimonials View
  • 31 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 79 reference ratings
4.8/5.0 (79)

29Testimonials

  • “With Daktela’s communication platform and its advanced features, such as the voicebot, our contact center has reached a new level. We process an average of 2,000 customer calls per month, …

    Jozef Maruška Head of the Contact Center Department

  • "We are very satisfied with Daktela. They have met our expectations and we have gained a reliable partner for the management of our customer support, which will help us in …

    Filip Fürek E-commerce Manager

  • “Thanks to the Daktela platform, we’ve improved email response time by 85% and call response speed by 40% – all without expanding the team. We’re now delivering a better customer …

    Denisa Pánková Head of Customer Support
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31 Case Studies

  • The Hawaj.cz e-shop - Customer Case Study

  • 85% faster email response and 40% quicker reactions on the customer line

    Denisa Pánková Head of Customer Support

  • Next Generation Communications Improves Patient Journey

    Craig Smith Chief Executive
30 more case studies currently locked

2 Customer Videos

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Additional Daktela Information & Resources

Read Daktela Reviews, Testimonials & Customer References from 29 real Daktela customers.

Browse Daktela Case Studies, Customer Success Stories, & Customer References from 31 businesses that use Daktela.

Watch Daktela Customer Videos to learn why 2 businesses chose Daktela.

FeaturedCustomers has 1,899,631+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.