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Daktela

Read 29 Daktela reviews and testimonials from customers, explore 31 case studies and customer success stories, and watch 2 customer videos to see why companies chose Daktela as their Live Chat Software

Daktela One hub for seamless communications. With Daktela, you can effortlessly manage all your customer communications - voice, email, web chat, SMS, and social media interactions - from one central location, whether on our desktop or mobile app.

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  • 29 Testimonials View
  • 31 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 172 reference ratings
4.8/5.0 (172)

29Testimonials

  • "We now consider IVR (call steering) as a channel where we can help the client without the need to connect with an operator. However, we always give the client the …

    Jakub Haman Business Owner For Chatbot/Voicebot

  • “80% of callers are successfully verified by the Voicebot, which then handles 24% of all customer inquiries without the need to transfer them to a live operator. The time saved …

    Ladislav Sedlář Call Center Manager

  • “Moving from several inherited tools to a unified system has enabled us to manage our call flows in a far more effective and efficient manner whilst also providing greater operational …

    Craig Smith Chief Executive
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31 Case Studies

  • Eyerim - Customer Case Study

  • Družstevní závody Dražice improved customer communication speed by 50 % with Daktela’s …

    Monika Fryčová Head of Customer Service and Technical Control

  • Gafa Auto Saves Operator Time with Daktela AI, Handling 80% of Customer …

    Mário Lubas Head of B2C
30 more case studies currently locked

2 Customer Videos

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Additional Daktela Information & Resources

Read Daktela Reviews, Testimonials & Customer References from 29 real Daktela customers.

Browse Daktela Case Studies, Customer Success Stories, & Customer References from 31 businesses that use Daktela.

Watch Daktela Customer Videos to learn why 2 businesses chose Daktela.

FeaturedCustomers has 1,911,838+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.