Daktela Testimonials

“By deploying Daktela’s AI voicebot and chatbot, we reduced client wait times by 50%. Thanks to the automation of routine inquiries, our agents can focus on more complex cases where the human touch adds real value. This also helped us reduce staffing costs by 38%.”

“80% of callers are successfully verified by the Voicebot, which then handles 24% of all customer inquiries without the need to transfer them to a live operator. The time saved is devoted to providing more thorough care for our clients. The result is not only more efficient operations but also more satisfied customers.”