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Daktela Testimonials

  • “We got to know the flexibility of Daktela’s solution especially during the COVID pandemic. During this time we smoothly switched to a home office and the operation of the customer line was thus not restricted at all. We really liked the approach of the Daktela employees, who are still helping …

  • “A huge benefit of implementing Daktela is that we no longer need to use outsourcing services – we can handle everything ourselves. Communication across the company has become unified, we have control over our responses, and we can return to them at any time.”

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  • Genesys
    Reference Rating
    4.7 / 5.0
    Customer References 1,425 total
    About

    Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …

  • Talkdesk
    Reference Rating
    4.7 / 5.0
    Customer References 380 total
    About

    Talkdesk is the world's leading cloud-based call center software solution. Talkdesk's easy-to-use, out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using …

  • Five9
    Reference Rating
    4.7 / 5.0
    Customer References 299 total
    About

    Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep …

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