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  • 4.7 / 5.0 (5192)
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  • 4.7 / 5.0 (3278)
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CX Company Testimonials

  • “The chatbot has boosted our Net Promoter Score. In addition, the CX Company chatbot provides us with very detailed and therefore valuable information about customer concerns or about what they are or aren’t happy about.”

  • “When we saw the work CX Company was doing for other Dutch multinationals, we knew we had found the right partner.”

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  • Reference Rating
    4.7 / 5.0
    Customer References477 total
    About

    Gainsight, the first and only complete Customer Success Management solution, helps businesses reduce churn, increase up-sell and drive customer success. The company’s SaaS suite integrates with Salesforce and uses Big Data analytics to evaluate sales data, usage logs, support tickets, surveys and other sources of customer intelligence. In this way, Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and product management.

  • Reference Rating
    4.7 / 5.0
    Customer References108 total
    About

    Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.

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    4.7 / 5.0
    Customer References126 total
    About

    Whatfix is a game changing Performance Support platform that helps users achieve optimal performance by providing them quick and easy access to contextual information needed at the time a task is being performed. With Whatfix, enterprises enable their users to quickly adopt any software application, thereby eliminating the time spent in referring multiple resources for help and support.

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