59 Crunchtime Testimonials

"Crunchtime gives us a powerful solution to create more automation and integration for our back-of-house operations, allowing our teams to focus on serving and engaging our guests. With more accurate and real-time information, we see opportunities to optimize scheduling and reduce food costs."

“At first, we were looking mostly at products and recipes. But the reporting end of CrunchTime is vast. In order to program everything accurately, we started by setting up nutritional counts for all our products. This encompasses 12 dimensions, including calorie count, sodium, carbs, and total fat.”

“In any restaurant, food safety is the business. [Crunchtime] gives us a window into food safety operations to make sure we're doing everything the safest way possible.

“This was something our investors really wanted to see and CrunchTime helped make that a reality. Now, we incorporate this information into the bonus structure for our store managers which increased system buy-in and transparency at the store level. It also helps us greatly in managing shrinkage. We call it the Holy Grail report because it was so important.”

“The more data and information you can get your hands on, the more you can learn about your business, which in turn makes us more reliable for our guests. At Miller’s Ale House, we are in business for our guests and CrunchTime is an important tool for providing our guests with the best experience we can.”

“Someone who has never written an order can go into CrunchTime and order products for the week. Since our business relies primarily on fresh products, it is essential to our success that we have an accurate and efficient ordering system.”

"We knew the numbers were there, but the question was how we could access them better."

"The game-changer was their reputation for smooth implementations and outstanding training and client support, which makes CrunchTime a great match for our franchise model."

"The infrastructure and processes in place to operate the business were decentralized. Critical data such as inventory levels, product waste, inventory variances and consumption forecasts were not available in a timely manner. At the time, our food costs were relatively high, ranging from 30% to 32%."

"We reviewed almost a dozen systems, and CrunchTime was the unanimous choice. CrunchTime has met and exceeded my expectations we estimate, it will ultimately be a 5 to 7 million dollar benefit to our bottom line."

"Crunchtime has been great to work with. Our cafe managers love the program – it’s easy to use, it’s intuitive for them so it makes them much more efficient. [They have] been able to fine tune their food cost variance in a very short period of time."

"Working with CrunchTime has been a true partnership they are genuinely concerned with the customer satisfaction and development of the product based on customer input."

"Crunchtime greatly simplifies the mechanics of Inventory Control for our theatre managers and quickly highlights areas of opportunity. Theatre managers can now quickly focus in on key areas that have the greatest impact on effectively managing the supply chain, reducing waste and improving overall efficiency of the Food and Beverage operations."

"I wanted to go with a system that would take us into the future at any time I want, I can dig in to see where our food cost is and so can my team."

"CrunchTime has allowed us to dive into our information and receive reporting at an entirely new level that we have not seen in our 25 year history."