158 Coveo Testimonials

"We are really empowering our customers to be as successful as they possibly can be through technology."

"Implementing Coveo has resulted in big cost savings."

"We’re looking at the Coveo platform to help on both sides of those dimensions of being data-driven and customer experience-driven."

"The ability to tailor messaging and content to each visitor is such an important part of our brand strategy. Through the use of Coveo-Qubit we’ve been able to differentiate the experience our valued customers have, with product recommendations, social proof, scalable content placements and many more."

"Away Resorts is an ambitious travel brand, who put customer centricity at the center of its strategy. In order to curate experiences at scale, we require the technology and the team of Qubit to ensure each and every interaction with us, in print and online, is one that increases customer lifetime value and loyalty."

"Relevancy is key to the success of an ecommerce strategy, if you’re not able to deliver relevant products and offers to onsite customers you’re going to fail. Coveo-Qubit enables us to deliver that relevance to each and every visitor, helping us to drive loyalty beyond just the first purchase."

"With Qubit, we’ve been able to combine vast datasets with proven revenuedriving personalization strategies to constantly be delivering for our discerning customers."

"Halfords is famous for customer centricity and focusing on the needs and requirements of the people that matter most. As a result, we need to constantly push the boundaries of what can be achieved with the latest technology and strategy. Qubit has been an integral digital commerce partner for us."

"With millions of customers and thousands of products, matching the perfect product with each user can form any number of possible combinations. What we require is technology that can both inform, action and scale to our requirements - Qubit does all three and is the ideal partner for our ambitious growth plans."

"MAC Cosmetics is a brand synonymous with the best, and therefore, we need best-in-breed technology to support us. Coveo-Qubit is a technology which consistently can deliver against the strategies of the business with individualized and relevant experiences for every onsite visitor."

"Customers are looking for relevant context based on the products they’ve shown intent for. We are continually analyzing our customer behavior to make the user journey simple and effective. Beauty customers in store get personal experiences based on conversations with our team on the ground, it’s my team’s responsibility to ensure that same level of experience online.”

"The combination of Qubit’s technology and Endless Gain’s expertise has allowed us to generate and deploy a number of successful strategies across the site. We are constantly analyzing user behavior through Biometrics and AI to understand how we can better serve each customer. Qubit and Endless Gain enable us to implement iterations in strategy quickly and effectively."

"Personalization is about curating experiences around the individual. As a retailer, it’s not just about shipping products, it’s about building relevant relationships with each person no matter the channel. Qubit is a key technology for us to understand, segment and personalize the visitor journey to millions of customers."

"The entire River Island team understand the power of personalization and how that can impact revenue growth. Qubit’s role in that is essential, it’s the platform we use to ensure relevancy at every customer touchpoint. Be it the marketing, digital, IT, app, CRM or merchandising team, everyone is a part of delivering personalized experiences."

"That we’ve been able to save 3.5 million dollars due to case deflection speaks to the scalability of our whole knowledge base model."