"Amazing is too weak of a word for what Coveo was able to accomplish; as our employees were providing feedback, Coveo was configuring the solution in real-time, on the fly. It went beyond amazing."
"MAC Cosmetics is a brand synonymous with the best, and therefore, we need best-in-breed technology to support us. Coveo-Qubit is a technology which consistently can deliver against the strategies of the business with individualized and relevant experiences for every onsite visitor."
"Halfords is famous for customer centricity and focusing on the needs and requirements of the people that matter most. As a result, we need to constantly push the boundaries of what can be achieved with the latest technology and strategy. Qubit has been an integral digital commerce partner for us."
"We continue to analyze unified content, interactions, and machine learning data to curate and deliver a best-in-class digital experience for Manulife employees globally."
"Inside Dell Technologies is the productivity hub that helps facilitate everyone's work day - it's as essential as your morning coffee."
"The decision to implement Coveo was driven by our customers' wants; its use has also benefited our teams including Success, Sales, & Services."
"Powering site search with Coveo machine learning helped Formica Corp more effectively predict and respond to customer needs & create a meaningfully better brand experience."
"Coveo helps us deliver relevant interactions at all self-service touchpoints. Integrating with our Manage PSA lets us search and link KB articles directly from a case."
"Leveraging Coveo Analytics and Tableau's Snowflake, Ellucian is able to continuously optimize transformational opportunities in CX."
"We are committed to building an exceptional Community experience and ensuring client success by effectively converting feedback into features."
"What sets Coveo apart is the relevancy, accuracy, and transparency of every answer."
"Our efficiency has gone up, just from a search perspective. My team has gone from four knowledge bases into one; another team went from seven to one. It’s made quite a bit of difference in terms of us finding things.”
"The first thing [our reps] have started doing when they take a case on is search for the solution. Using the Insight Panel, they’re able to quickly find an article that’s going to answer their question.”
“Digital is a key enabler for growth. That means looking end-to-end across all corners of the company for ways to drive seamless, omnichannel personalization.”
"It starts with creating relevancy because at the end of the day we want to connect people with things that are of interest to them, and for LCBO that directly ties back to our brand promise."