158 Coveo Testimonials

"The experience of finding legal expertise on our previous website did not reflect the service standards of a top-tier law firm. We wanted to show clients and prospects that we understand their business, rather than putting the onus on them to understand ours."

"Coveo, another best-in-class solution, is the brains behind our central portal’s search engine and furthermore has the capacity internally to provide the right information at the right time from a leader’s perspective."

"Customer service is what differentiates one company from the next, and Coveo is doing an outstanding job providing the right service to its customers."

“My team spans many geographies - with specific regional needs. With Coveo we can scale what we know works alongside giving our local merchandisers autonomy.”

"We looked to find a partner we could trust to deliver. At the end of the day it came down to who had the most experience and expertise.”

“We've relied on Coveo which has really helped establish Salesforce in customer success. Specifically, as an industry leader.”

"We’re honored to be recognized by Coveo for the delivery of value-driven business outcomes. As customers demand more personalized and conversational experiences, Coveo empowers us to benefit from and deploy the latest advancements in AI and search to our clients. This award marks the second time Perficient has received a Coveo partner award. It is a testament to the incredible work our teams do in commerce, service, website and workplace, as we accelerate the outcomes of our customers by using the Coveo platform."

“Coveo’s machine learning helps customers help themselves – contributing to a self-help success rate over 90%.”

“We chose a partner who shares our vision and is invested in our growth. With Coveo’s AI roadmap, we’re continually pushing the boundaries of what we can deliver for our customers — backed by dedicated local support and a genuine commitment to our success."

"Having Coveo integrated into SAP Commerce is like a match made in heaven. Coveo is an important enabler for us to execute key business digital strategies around search, helping us achieve a substantial uplift in digital penetration."

"We’re now up to a 31% decline in case submits for every 1,000 search sessions. Customers are just not going on to create cases after that. You really cannot overstate the impact."

"If the user experience is the body and content is the blood, the Coveo platform is our central nervous system. We’ve become far more search-centric."

“Coveo is powering the search experience on our site in a powerful and impactful way. We provide search for not only our product catalog but also relevant articles like recipes or machine assistance pages and our FAQs are searchable as well. These capabilities really help guide the customers no matter what their intent.”

“Implementing Coveo AI search was a game-changer. Its transformative power enhances usability, boosts conversions, and drives revenue. We’re excited to keep leveraging Coveo’s insights to optimize our localized sites around the world and exceed customer expectations.”