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“Rightmove uses storm to deliver leads to UK estate agents every day. In the current climate, it is essential for our clients that every lead is easy to monitor and that no opportunities are missed. Our customers need to be agile and responsive in the way they handle enquiries, or they could risk losing thousands in revenue. storm allows us to make the buyer’s or renter’s journey as smooth as possible, providing our customers with improved visibility of telephone leads, enabling them to react instantly in a competitive environment.”
“We chose storm’s cloud-based IP contact center because of the flexibility it gave us for the use of intelligent IVR and call routing ,with a low total cost of ownership. We’ve enjoyed the savings and consistency associated with a centralized system, without compromising the experience for customers calling in to the contact center. storm is also making a crucial difference to the customer experience in our hotels. Our reception teams have more time to deliver outstanding service and they are less pressured at peak times.”
We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching. Calabrio ONE gives you the power to engage agents and satisfy customers—anytime, anywhere. The only suite of its kind on the market, Calabrio ONE simplifies operations, improves agent performance, and elevates customer experiences. It captures and connects all your contact center data in a single interface with embedded analytics so you can quickly turn insights into revenue-boosting action. Learn why the most powerful brands trust Calabrio.
MaxContact is a software company with a difference. Formed by a group of contact centre professionals who had become frustrated with solution providers that over promised and under delivered on features, support and resilience. Since then, they have become one of the fastest growing contact centre specialists in the UK, going from strength to strength. They are so confident they can provide a better overall solution that they offer free trials and currently have a 97% uptake rate against existing solutions.
net2phone is a leading provider of innovative and affordable cloud based communications services for businesses worldwide. net2phone has built a robust and flexible communication platform to advance business communications into today’s modern environment. With the new hybrid work environment and ever increasing number of ways to communicate and collaborate, they’ve integrated a full suite of tools to complement traditional voice. net2phone’s services are available in the core markets of United States, Canada, Mexico, Spain, and several countries in Central and South America, with additional reach and capabilities worldwide.
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