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Content Guru makes engagement easy. A global leader in cloud communications solutions, they deliver off-the-shelf and bespoke customer engagement and cloud contact centre services, through the multi-award-winning ๐๐๐ผ๐ฟ๐บยฎ solution. Europeโs largest Customer Engagement and Experience solution, ๐๐๐ผ๐ฟ๐บ, brings together intelligent automation, third-party systems integration, and on-demand scalability to enhance all customer communication functions. With true omni-channel engagement capabilities, storm gives organisations the power to create consistent and seamless experiences for customers, inspiring loyalty and powering success.
โWith UK lockdown measures in place and growing fears over the risks of face-to-face consultations, our over-the-phone urgent care services have been more popular than ever. We needed a way to make video consultations a realistic option for our services, thereby minimizing in person contact while ensuring patients can be assessed properly. Having worked with Content Guru and used their storm platform for 5 years, we were confident they would be able to provide us with a solution. The team worked quickly to roll out video consultations for our clinicians, an easy-to-use application which is now widely utilized by our teams.โ
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