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Content Guru makes engagement easy. A global leader in cloud communications solutions, they deliver off-the-shelf and bespoke customer engagement and cloud contact centre services, through the multi-award-winning 𝘀𝘁𝗼𝗿𝗺® solution. Europe’s largest Customer Engagement and Experience solution, 𝘀𝘁𝗼𝗿𝗺, brings together intelligent automation, third-party systems integration, and on-demand scalability to enhance all customer communication functions. With true omni-channel engagement capabilities, storm gives organisations the power to create consistent and seamless experiences for customers, inspiring loyalty and powering success.
“Top of the wish list was flexibility, as well as a short implementation period, due to a pre-planned move to another office building. For us, flexibility means being able to …
“We chose storm®’s cloud-based IP contact center because of the flexibility it gave us for the use of intelligent IVR and call routing with a low total cost of ownership. …
“EDF Energy has maintained a strong working relationship with Content Guru since 2008, when the company initially leveraged the storm platform’s automated contact center and mass alerting capabilities. We needed …
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