“With ClientSuccess, I feel incredibly organized and armed with the most important information at any time. In a moment’s notice, I can share customer information with my executive team and trust that the data and insights are completely accurate. I would recommend ClientSuccess to any customer success team looking to streamline their processes, spend more time being proactive with customers, and better protect against customer churn and overall unhappiness. ClientSuccess is the most important platform I use, and I can’t do my job effectively without it.”
“With ClientSuccess, my team feels informed and empowered to make the right decisions because we always have the information we need at our fingertips. ClientSuccess is not complicated and the simplicity of the product makes it intuitive. I’d give ClientSuccess a 9 out of 10, knowing there is much more to come. The Social Dental team is excited to continue our partnership with ClientSuccess for the journey ahead, and we’re excited to see how the platform continues to evolve.”
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.
Gainsight, the first and only complete Customer Success Management solution, helps businesses reduce churn, increase up-sell and drive customer success. The company’s SaaS suite integrates with Salesforce and uses Big Data analytics to evaluate sales data, usage logs, support tickets, surveys and other sources of customer intelligence. In this way, Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and product management.
Optimove is the leading CRM Marketing Platform, empowering marketing teams to create and manage large-scale, customer-led journeys. Recognized by Forrester as a Leader for Cross-Channel Campaign Management, Optimove leverages AI to autonomously surface valuable customer segments, orchestrate self-optimizing CRM journeys, and accurately deliver the marketing interaction of the highest incremental impact. Optimove is used by leading brands, including Dollar Shave Club, Entain, Papa John's, Penn National, and Staples, to maximize customer loyalty, retention, and lifetime value.