“It also makes it eas­i­er to iden­ti­fy when there are per­for­mance issues. We can spot whether peo­ple are unhap­py more eas­i­ly. This is true of new peo­ple, younger peo­ple com­ing into the busi­ness, but I’ve been pleas­ant­ly sur­prised to see how it helps us with peo­ple who’ve been at the …

“Don’t under­es­ti­mate the val­ue of that sim­plic­i­ty. When we start­ed mov­ing teams onto the Clear Review plat­form we were able to say ​‘We don’t need to sit you in a class­room and teach you how to use this. We think it’s intu­itive enough that, with the help of a short …