“Before we went anywhere near a new performance management system, we knew that we needed to improve the capabilities of our line managers – both for their benefit, and the benefit of those being supervised by them. We invested heavily in a new management framework, which involved training our managers to get the best out of people. As part of this, we also spent time educating our people as to why frequent feedback and continuous conversations lead to significantly better performance outcomes – a key element that we needed everyone to understand and show a commitment to.”
“Don’t underestimate the value of that simplicity. When we started moving teams onto the Clear Review platform we were able to say ‘We don’t need to sit you in a classroom and teach you how to use this. We think it’s intuitive enough that, with the help of a short instruction video, you should be able to log in and start using it straightaway.’ What we could then offer people, with the budget we’ve freed up, was training that made a real difference to performance. We could train people on how to have better and more constructive conversations with their colleagues.”

AssessTEAM was built by entrepreneurs as a tool for employee engagement, mentoring and profitability reporting all in a single suite. They are headquartered in Pittsfield, Massachusetts with their consultants based out of New York, Los Angeles, London and Sydney. They serve clients in several countries with support for local regulations and processes.
Honestly is composed of individuals who share a passion for people and the potential they bring to organizations, be it as customers or employees. Their job is to develop solutions in employee engagement and customer experience to help their partners achieve this.
Questback is the global leader in building employee and customer loyalty through feedback. We were founded on the simple premise that every human being matters and capturing their wisdom will help your organization succeed. People matter - whether they’re your customers, your employees or your market research community. Yet while technology has made it easier to engage, how much time do we really spend listening and taking action? Are we nurturing real human connections and building mutual trust? Or are we simply paying lip-service, sacrificing credibility as a direct result? These challenges are eroding loyalty between companies, their employees and their customers. At Questback, we go beyond surveys. We’re here to help you reach out, gather insight through meaningful dialogue and take action. All of this helps build loyalty with employees and customers to improve your most important relationships, and move your business forward. We have over 5000 customers in over 50 countries, including a third of the Forbes 100. As our customers attest, the best insight is foresight. With Questback, engage, listen and act. To learn more or schedule a demo, go to www.questback.com.











