OVERALL CUSTOMER
REFERENCE RATING
4.6
"The IT team is delivering better support, service, and value at the same cost as originally budgeted...."
Allan Furman
VP of IT
"Cherwell Service Management has become the key part of managing what’s going on, keeping records and..."
Matthew Simms
IT Service Desk Manager
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"Cherwell is allowing us to create structure in the chaos. We are now more efficient. Things are accom..."
Luc Wijns
Architect
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"The capabilities of Cherwell Service Management were the best match for DYONYX. CSM met all our requi..."
Bill Douglas
VP of Operations
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"The ITSM marketplace is huge with many products offering many services, it’s important to think about..."
Nici Cooper
Assistant Director
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"Cherwell is very flexible, adaptable and easy to use with no backend scripting involved...."
Lucy Heard
Service Desk Team Leader
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"Using Cherwell Software to manage the priority of work being requested, SharePoint to manage the actu..."
Kevin Heniff
VP of In-Store Marketing Solutions
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"With CSM, we reinvented our service desk and drove tremendous global growth in two years. There’s not..."
David Reneer
Director of Global Support Services
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"Cherwell now does this through automation, in an instant, saving a lot of time and avoiding sifting t..."
Nicos Kyriacou
IMT Service Management Officer
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"Our IT team delivered a truly world-class application at a cost that was a fraction of what the clien..."
Larry Gundrum
VP of Client Services
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"There is nothing Cherwell can’t do. My stakeholders actively seek out things that need improvement an..."
Ed Finch
Service Desk Manager
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"Because Cherwell’s architecture makes integration with our existing systems seamless, MySupport can s..."
Marsha Nicholson
Assistant Director of Technology
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"If you can shop online, you can use Cherwell Service Management...."
Laurie Hammond
Computer Operator
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"Concurrent licensing and the ability to configure the system without developer-level resources saves..."
Shannon Singleton
Technical Support Services Manager
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"The mission of the Laramie County School District is to guarantee a high-quality education in a safe..."
Greg Tucker
Facilities Director
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"Without Cherwell Service Management®, we could not be successful in our market! We could not meet the..."
Frances Gutmann
Service Leader
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Testimonials & Customer References of individual Cherwell Software customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Cherwell Software is the right business software or service for your company.

We monitor all 45 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.