OVERALL CUSTOMER
REFERENCE RATING
4.6

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"Ausenco has experienced gains in efficiency that far outweigh the investment in the tool. Cherwell Se..."
Tim Morris
Associate Director, Information Technology
"Upgrading was seamless. Our customizations followed us, so we were done in minutes not days...."
Jerry Wilson
CIO
"After contracting Business Station for Implementation of Cherwell Service Management and IT processes..."
Glauccyo Heleno Alves
Coordinator
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"My advice? Look at Cherwell first...."
Steve Weller
Head of Applications Management
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"Downloadable business applications are a much more convenient and affordable way to expand system cap..."
Diane Burton
IT Client Services Manager
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"We liked CSM’s concurrent licensing model, affordable pricing, and self-service portal capabilities...."
Joshua Tooley
Associate Director of IT Support
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"Implementing Cherwell Service Management® as our service desk solution has helped us improve service..."
Scott Newton
Head of IT
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"The capabilities of Cherwell Service Management were the best match for DYONYX. CSM met all our requi..."
Bill Douglas
VP of Operations
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"We looked at a lot of solutions, but Cherwell Service Management was the only one that could even tou..."
Ray Perkins
Customer Service Fulfillment Manager
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"Cherwell Service Management has become the key part of managing what’s going on, keeping records and..."
Matthew Simms
IT Service Desk Manager
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"Using Cherwell Software to manage the priority of work being requested, SharePoint to manage the actu..."
Kevin Heniff
VP of In-Store Marketing Solutions
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"The IT team is delivering better support, service, and value at the same cost as originally budgeted...."
Allan Furman
VP of IT
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"Our IT team delivered a truly world-class application at a cost that was a fraction of what the clien..."
Larry Gundrum
VP of Client Services
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"Cherwell is very flexible, adaptable and easy to use with no backend scripting involved...."
Lucy Heard
Service Desk Team Leader
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"The feedback from the IS team is that Cherwell is a very intuitive tool...."
Tim Dewson
IS Service Desk Manager
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"An important goal for us is to become more proactive compared to our current reactive stance, and the..."
Martin Chester
Service Delivery Manager
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Testimonials & Customer References of individual Cherwell Software customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Cherwell Software is the right business software or service for your company.

We monitor all 45 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.