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Cherwell Software

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Read 63 Cherwell Software reviews and testimonials from customers, explore 40 case studies and customer success stories, and watch 23 customer videos to see why companies chose Cherwell Software as their IT Service Management Software

Cherwell Software is the developer of Cherwell Service Management®, an award-winning business technology and IT service management (ITSM) platform recognized by leading industry analysts worldwide. Cherwell Software empowers organizations to transform their business through the rapid adoption and easy management of digital services. Cherwell’s adaptable platform has enabled thousands of organizations to modernize their business operations with customizable service management, automation, and reporting across the enterprise.

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  • 63 Testimonials View
  • 40 Case Studies View
  • 23 Customer Videos View
Customer Rating Review Score based on 3747 reference ratings
4.7/5.0 (3747)

63Testimonials

  • "We liked CSM’s concurrent licensing model, affordable pricing, and self-service portal capabilities. The codeless platform allows the service desk to build everything we need to do our jobs without expert …

    Joshua Tooley Associate Director of IT Support

  • "Ausenco has experienced gains in efficiency that far outweigh the investment in the tool. Cherwell Service Management is used for many purposes within our organization, with team utilization in Australia, …

    Tim Morris Associate Director, Information Technology

  • “When it comes to Cherwell as an IT solution, it fit our university best. There are very big solutions, there are small software tools. Cherwell fit a niche for us …

    Deborah Saks Director of Service Management and Campus Technology
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40 Case Studies

  • University of New Mexico - Customer Case Study

    TJ Martinez Director of Customer Support for Core Information Technologies

  • Charles Sturt University - Customer Case Study

    Brian Roberson Director, Infrastructure and Client Services

  • Charlotte-Mecklenburg Schools - Customer Case Study

    Marsha Nicholson Assistant Director of Technology
39 more case studies currently locked

23 Customer Videos

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Additional Cherwell Software Information & Resources

Read Cherwell Software Reviews, Testimonials & Customer References from 63 real Cherwell Software customers.

Browse Cherwell Software Case Studies, Customer Success Stories, & Customer References from 40 businesses that use Cherwell Software.

Watch Cherwell Software Customer Videos to learn why 23 businesses chose Cherwell Software.

FeaturedCustomers has 2,110,151+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.