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Cherwell Software

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Read 63 Cherwell Software reviews and testimonials from customers, explore 40 case studies and customer success stories, and watch 23 customer videos to see why companies chose Cherwell Software as their IT Service Management Software

Cherwell Software is the developer of Cherwell Service Management®, an award-winning business technology and IT service management (ITSM) platform recognized by leading industry analysts worldwide. Cherwell Software empowers organizations to transform their business through the rapid adoption and easy management of digital services. Cherwell’s adaptable platform has enabled thousands of organizations to modernize their business operations with customizable service management, automation, and reporting across the enterprise.

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  • 63 Testimonials View
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Customer Rating Review Score based on 3605 reference ratings
4.7/5.0 (3605)

63Testimonials

  • "CSM is a key part of our strategy. With CSM business intelligence, we provide key impact analysis and flags to clinical operations to better manage the business."

    Bill Weyrick Director of Information Systems

  • "We got a good feeling about Cherwell very early on. We wanted to find a provider that really matched our values and could become a close partner. Cherwell was such …

    Alan Sherwen Director of IT Services

  • "With CSM, we were further ahead in three months than we were with our previous solution in three years."

    Johan Swart IT General Manager
62 more testimonials currently locked

40 Case Studies

  • National Trust for Scotland - Customer Case Study

    Scott Newton Head of IT

  • Foxwoods Resort Casino hits jackpot with cloud-based ITSM

    Dave Blodgett Director of Computing Services

  • Essex County Fire and Rescue Service - Customer Case Study

    Martin Chester Service Delivery Manager
39 more case studies currently locked

23 Customer Videos

  • Heidelberg Cement - Customer Success Story (Sascha Wind - Manager IT Processes)
    Play Video
    Sascha Wind Manager IT Processes
  • Nasstar - Customer Success Story (Stephen Peak - Nasstar)
    Play Video
    Stephen Peak Nasstar
  • Aberdeenshire Council - Customer Success Story (Craig Morton - ICT Service Development Team Leader (ICT Change Manager))
    Play Video
    Craig Morton ICT Service Development Team Leader (ICT Change Manager)
22 more videos currently locked

Additional Cherwell Software Information & Resources

Read Cherwell Software Reviews, Testimonials & Customer References from 63 real Cherwell Software customers.

Browse Cherwell Software Case Studies, Customer Success Stories, & Customer References from 40 businesses that use Cherwell Software.

Watch Cherwell Software Customer Videos to learn why 23 businesses chose Cherwell Software.

FeaturedCustomers has 1,911,112+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.