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Cherwell Software

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Read 63 Cherwell Software reviews and testimonials from customers, explore 40 case studies and customer success stories, and watch 23 customer videos to see why companies chose Cherwell Software as their IT Service Management Software

Cherwell Software is the developer of Cherwell Service Management®, an award-winning business technology and IT service management (ITSM) platform recognized by leading industry analysts worldwide. Cherwell Software empowers organizations to transform their business through the rapid adoption and easy management of digital services. Cherwell’s adaptable platform has enabled thousands of organizations to modernize their business operations with customizable service management, automation, and reporting across the enterprise.

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  • 63 Testimonials View
  • 40 Case Studies View
  • 23 Customer Videos View
Customer Rating Review Score based on 3664 reference ratings
4.7/5.0 (3664)

63Testimonials

  • “It makes my life easier when we have an application that is supported, stays current, and I don’t have to worry about keeping it up to date. I can sleep …

    Dave Blodgett Director of Computing Services

  • “Cherwell Service Management has made my team’s work easier, exactly what a good tool should do. We finally have a product that meets the needs of all of our organisation’s …

    Steve Covi IT Service Centre Manager

  • "I like that CSM is not a screen full of boxes; it’s workflow-based. Because it is so easy to configure, I’ve been able to make it do everything our business …

    Stephanie Hunt Director of IT Support
62 more testimonials currently locked

40 Case Studies

  • State of Oklahoma - Customer Case Study

    Shannon Singleton Technical Support Services Manager

  • Banco Da Amazonia - Customer Case Study

    Glauccyo Heleno Alves Coordinator

  • Holy Trinity Brompton - Customer Case Study

    Matthew Simms IT Service Desk Manager
39 more case studies currently locked

23 Customer Videos

  • Aberdeenshire Council - Customer Success Story (Craig Morton - ICT Service Development Team Leader (ICT Change Manager))
    Play Video
    Craig Morton ICT Service Development Team Leader (ICT Change Manager)
  • London School of Economics Finds Success Through Cherwell Software
    Play Video
    Nicos Kyriacou IMT Service Management Officer
  • MSTS - Customer Success Story (Luis Miranda - IT Service Manager)
    Play Video
    Luis Miranda IT Service Manager
22 more videos currently locked

Additional Cherwell Software Information & Resources

Read Cherwell Software Reviews, Testimonials & Customer References from 63 real Cherwell Software customers.

Browse Cherwell Software Case Studies, Customer Success Stories, & Customer References from 40 businesses that use Cherwell Software.

Watch Cherwell Software Customer Videos to learn why 23 businesses chose Cherwell Software.

FeaturedCustomers has 1,969,182+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.