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Read 63 Cherwell Software reviews and testimonials from customers, explore 40 case studies and customer success stories, and watch 23 customer videos to see why companies chose Cherwell Software as their IT Service Management Software

Cherwell Software is the developer of Cherwell Service Management®, an award-winning business technology and IT service management (ITSM) platform recognized by leading industry analysts worldwide. Cherwell Software empowers organizations to transform their business through the rapid adoption and easy management of digital services. Cherwell’s adaptable platform has enabled thousands of organizations to modernize their business operations with customizable service management, automation, and reporting across the enterprise.

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  • 63 Testimonials View
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Customer Rating Review Score based on 3542 reference ratings
4.7/5.0 (3542)

63Testimonials

  • "The ITSM marketplace is huge with many products offering many services, it’s important to think about how a potential product and provider will fit in with your team and organisation. …

    Nici Cooper Assistant Director

  • "If you’re serious about ITSM, buy a tool set that allows you to align yourself quickly to industry standards. Cherwell does that."

    Barney Austin Head of Managed Services

  • "Because Cherwell’s architecture makes integration with our existing systems seamless, MySupport can streamline cross-departmental processes in ways that were previously not possible."

    Marsha Nicholson Assistant Director of Technology
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40 Case Studies

  • Shine Lawyers - Customer Case Study

    Geoffrey Bowman Acting Chief Information Officer

  • Holy Trinity Brompton - Customer Case Study

    Matthew Simms IT Service Desk Manager

  • Western Carolina University - Customer Case Study

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23 Customer Videos

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Additional Cherwell Software Information & Resources

Read Cherwell Software Reviews, Testimonials & Customer References from 63 real Cherwell Software customers.

Browse Cherwell Software Case Studies, Customer Success Stories, & Customer References from 40 businesses that use Cherwell Software.

Watch Cherwell Software Customer Videos to learn why 23 businesses chose Cherwell Software.

FeaturedCustomers has 1,902,078+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.