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Cherwell Software

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Read 63 Cherwell Software reviews and testimonials from customers, explore 40 case studies and customer success stories, and watch 23 customer videos to see why companies chose Cherwell Software as their IT Service Management Software

Cherwell Software is the developer of Cherwell Service Management®, an award-winning business technology and IT service management (ITSM) platform recognized by leading industry analysts worldwide. Cherwell Software empowers organizations to transform their business through the rapid adoption and easy management of digital services. Cherwell’s adaptable platform has enabled thousands of organizations to modernize their business operations with customizable service management, automation, and reporting across the enterprise.

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  • 63 Testimonials View
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Customer Rating Review Score based on 3588 reference ratings
4.7/5.0 (3588)

63Testimonials

  • "We found a sweet spot. CSM is a fully functional, configurable, and scalable ITSM solution that exceeds the capability of many more expensive solutions on the market today."

    Jameel Qazi IT Business Support Manager

  • "Cherwell’s dashboards in particular won us over very quickly. After a demonstration you could see instantly how it works and what it could achieve. Cherwell is also incredibly flexible, and …

    Mike Leeding IT Quality Specialist

  • "There is nothing Cherwell can’t do. My stakeholders actively seek out things that need improvement and ask if Cherwell can do it. I haven’t had to say no yet."

    Ed Finch Service Desk Manager
62 more testimonials currently locked

40 Case Studies

  • CUNA Mutual Group - Customer Case Study

    Elliott Peach Service Management Engineer

  • Multinational energy and resource provider boosts IT operations and visibility, extends service …

    Tim Morris Associate Director, Information Technology

  • Holy Trinity Brompton - Customer Case Study

    Matthew Simms IT Service Desk Manager
39 more case studies currently locked

23 Customer Videos

  • rwell Software Utilize Plc on Digital Transformation with Cherwell
    Play Video
    Richard Burton Technology Director
  • Brennercom - Customer Success Story (Klemens Rauch - DevOps Engineer and Team Leader of IT Development)
    Play Video
    Klemens Rauch DevOps Engineer and Team Leader of IT Development
  • London School of Economics Finds Success Through Cherwell Software
    Play Video
    Nicos Kyriacou IMT Service Management Officer
22 more videos currently locked

Additional Cherwell Software Information & Resources

Read Cherwell Software Reviews, Testimonials & Customer References from 63 real Cherwell Software customers.

Browse Cherwell Software Case Studies, Customer Success Stories, & Customer References from 40 businesses that use Cherwell Software.

Watch Cherwell Software Customer Videos to learn why 23 businesses chose Cherwell Software.

FeaturedCustomers has 1,910,853+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.