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Capacity Case Studies

  • DSW Saves $1.5M in Support Costs with Virtual Agents

  • YMCA of Greater Dayton serves members faster by deflecting 5900+ inquiries per month

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  • Intercom
    Reference Rating
    4.7 / 5.0
    Customer References 297 total
    About

    Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring …

  • Kore.ai
    Reference Rating
    4.8 / 5.0
    Customer References 18 total
    About

    Kore.ai is an enterprise software provider of an all-in-one Chatbot Platform (as-a-service) and cutting-edge smart technology for enterprises to build and deploy out-of-the-box or completely customized chatbots for their customers …

  • Nuance Communications
    Reference Rating
    4.8 / 5.0
    Customer References 51 total
    About

    Nuance Communications is the pioneer and leader in conversational and cognitive AI innovations that bring intelligence to everyday work and life. They deliver solutions that can understand, analyze and respond …

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