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BroadSoft

Read 13 BroadSoft reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 7 customer videos to see why companies chose BroadSoft as their Cloud Communication Platforms

BroadSoft, now part of Cisco, is the leading provider of software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks. The Company's core communications platform enables the delivery of a range of enterprise and consumer calling, messaging and collaboration communication services, including private branch exchanges, video calling, text messaging and converged mobile and fixed-line services.

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  • 13 Testimonials View
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  • 7 Customer Videos View
Customer Rating Review Score based on 2492 reference ratings
4.8/5.0 (2492)

13Testimonials

  • “Being the CEO of a small organization with 63 employees, I was impressed by the support and attention we received. They were in full support of helping us accomplish our …

    Bruce Campbell Chief Executive Officer

  • “With the Customer Journey Platform, we increased sales by 10-15% with more intelligent routing and customer agent matching.”

    Cell Phone Retailing Company COO

  • “BroadSoft was instrumental in helping us develop digital assets containing rich content which, in turn, allowed us to more rapidly deploy messaging to existing users and new prospects. We are …

    Craig Kathman Product Marketing Manager
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13 Case Studies

  • OceanX achieves a 50% decrease in abandons and a 10% increase in …

  • Cloud-based, omnichannel communications, collaboration, and CRM data improve the customer experience and …

    Bruce Campbell Chief Executive Officer

  • The American Red Cross gains the agent flexibility it needs when disasters …

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7 Customer Videos

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Additional BroadSoft Information & Resources

Read BroadSoft Reviews, Testimonials & Customer References from 13 real BroadSoft customers.

Browse BroadSoft Case Studies, Customer Success Stories, & Customer References from 13 businesses that use BroadSoft.

Watch BroadSoft Customer Videos to learn why 7 businesses chose BroadSoft.

FeaturedCustomers has 1,958,193+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.