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BroadSoft

Read 13 BroadSoft reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 7 customer videos to see why companies chose BroadSoft as their Unified Communications Software

BroadSoft, now part of Cisco, is the leading provider of software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks. The Company's core communications platform enables the delivery of a range of enterprise and consumer calling, messaging and collaboration communication services, including private branch exchanges, video calling, text messaging and converged mobile and fixed-line services.

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  • 13 Testimonials View
  • 13 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 2580 reference ratings
4.8/5.0 (2580)

13Testimonials

  • “BroadSoft was instrumental in helping us develop digital assets containing rich content which, in turn, allowed us to more rapidly deploy messaging to existing users and new prospects. We are …

    Craig Kathman Product Marketing Manager

  • "Since the solution of the Dema Contact Center has been implemented, we have found a sensible optimization of the processes and an exhaustive improvement of the profitability. TeamEIS Technical support …

    Chiara Ballestrazzi Marketing Manager

  • “With the Customer Journey Platform, we increased sales by 10-15% with more intelligent routing and customer agent matching.”

    Cell Phone Retailing Company COO
12 more testimonials currently locked

13 Case Studies

  • Dorhouse Improves Sales and Customer Service With Cloud Unified Communications and Call …

    Chiara Ballestrazzi Marketing Manager

  • CBTS improves time-to-market with innovative unified communications SaaS by BroadSoft

    Craig Kathman Product Marketing Manager

  • The American Red Cross gains the agent flexibility it needs when disasters …

12 more case studies currently locked

7 Customer Videos

  • MarkLogic - Customer Success Story (Jeff Thomas - Vice President, IT and Facilities)
    Play Video
    Jeff Thomas Vice President, IT and Facilities
  • JW Marriott Venice - Customer Success Story (Andrea Garbeglio - IT Manager)
    Play Video
    Andrea Garbeglio IT Manager
  • KPN - Customer Success Story (Paul van der Velde - Manager, Product Management (SME))
    Play Video
    Paul van der Velde Manager, Product Management (SME)
6 more videos currently locked

Additional BroadSoft Information & Resources

Read BroadSoft Reviews, Testimonials & Customer References from 13 real BroadSoft customers.

Browse BroadSoft Case Studies, Customer Success Stories, & Customer References from 13 businesses that use BroadSoft.

Watch BroadSoft Customer Videos to learn why 7 businesses chose BroadSoft.

FeaturedCustomers has 2,097,827+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.