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BroadSoft

Read 13 BroadSoft reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 7 customer videos to see why companies chose BroadSoft as their Unified Communications Software

BroadSoft, now part of Cisco, is the leading provider of software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks. The Company's core communications platform enables the delivery of a range of enterprise and consumer calling, messaging and collaboration communication services, including private branch exchanges, video calling, text messaging and converged mobile and fixed-line services.

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  • 13 Testimonials View
  • 13 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 2519 reference ratings
4.8/5.0 (2519)

13Testimonials

  • “With the Customer Journey Platform, we increased sales by 10-15% with more intelligent routing and customer agent matching.”

    Cell Phone Retailing Company COO

  • "It gives me great pleasure to honor BroadSoft as a 2016 recipient of TMC’s Unified Communications Product of the Year Award for their innovative product, BroadCloud UC-One. Our judges were …

    Rich Tehrani Chief Executive Officer

  • "BroadSoft presently has a clear edge over Microsoft when it comes to cloud voice capabilities, third-party integration, mobility, and contact center capabilities. When considering voice capability, it is clear that …

    E. Brent Kelly President/Principal Analyst
12 more testimonials currently locked

13 Case Studies

  • Montgomery College Creates a Connected Campus by Moving Communications to the Cloud

    Carl Whitman CIO and VP of Instructional and Information Technology

  • Cloud-based, omnichannel communications, collaboration, and CRM data improve the customer experience and …

    Bruce Campbell Chief Executive Officer

  • The American Red Cross gains the agent flexibility it needs when disasters …

12 more case studies currently locked

7 Customer Videos

  • JW Marriott Venice - Customer Success Story (Andrea Garbeglio - IT Manager)
    Play Video
    Andrea Garbeglio IT Manager
  • Nextiva - Customer Success Story (Josh Lesavoy - Chief Information Officer)
    Play Video
    Josh Lesavoy Chief Information Officer
  • Vodafone - Customer Success Story (Elisabeth Schloten - Head of Portfolio and Delivery)
    Play Video
    Elisabeth Schloten Head of Portfolio and Delivery
6 more videos currently locked

Additional BroadSoft Information & Resources

Read BroadSoft Reviews, Testimonials & Customer References from 13 real BroadSoft customers.

Browse BroadSoft Case Studies, Customer Success Stories, & Customer References from 13 businesses that use BroadSoft.

Watch BroadSoft Customer Videos to learn why 7 businesses chose BroadSoft.

FeaturedCustomers has 1,997,906+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.