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BroadSoft

Read 13 BroadSoft reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 7 customer videos to see why companies chose BroadSoft as their Unified Communications Software

BroadSoft, now part of Cisco, is the leading provider of software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks. The Company's core communications platform enables the delivery of a range of enterprise and consumer calling, messaging and collaboration communication services, including private branch exchanges, video calling, text messaging and converged mobile and fixed-line services.

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  • 13 Testimonials View
  • 13 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 2601 reference ratings
4.8/5.0 (2601)

13Testimonials

  • “As the first service provider on the UC-One SaaS offering, BroadSoft provided white-glove treatment with focus from the Development team. It was valuable and important to be able to talk …

    Joe Putnick VP and Chief Solution Officer

  • “The Cisco Customer Journey Platform provides Office Depot, Inc. with a level of transparency and agility that we did not have with our previous technology. Today, everyone has complete visibility …

    Office Depot Director of Operations and Analytics

  • "Since the solution of the Dema Contact Center has been implemented, we have found a sensible optimization of the processes and an exhaustive improvement of the profitability. TeamEIS Technical support …

    Chiara Ballestrazzi Marketing Manager
12 more testimonials currently locked

13 Case Studies

  • Cloud-based, omnichannel communications, collaboration, and CRM data improve the customer experience and …

    Bruce Campbell Chief Executive Officer

  • CBTS improves time-to-market with innovative unified communications SaaS by BroadSoft

    Craig Kathman Product Marketing Manager

  • Dorhouse Improves Sales and Customer Service With Cloud Unified Communications and Call …

    Chiara Ballestrazzi Marketing Manager
12 more case studies currently locked

7 Customer Videos

  • essensys - Customer Success Story (Mark Furness - Founder and CEO)
    Play Video
    Mark Furness Founder and CEO
  • MarkLogic - Customer Success Story (Jeff Thomas - Vice President, IT and Facilities)
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    Jeff Thomas Vice President, IT and Facilities
  • Vodafone - Customer Success Story (Elisabeth Schloten - Head of Portfolio and Delivery)
    Play Video
    Elisabeth Schloten Head of Portfolio and Delivery
6 more videos currently locked

Additional BroadSoft Information & Resources

Read BroadSoft Reviews, Testimonials & Customer References from 13 real BroadSoft customers.

Browse BroadSoft Case Studies, Customer Success Stories, & Customer References from 13 businesses that use BroadSoft.

Watch BroadSoft Customer Videos to learn why 7 businesses chose BroadSoft.

FeaturedCustomers has 2,123,473+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.