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Read 13 BroadSoft reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 7 customer videos to see why companies chose BroadSoft as their Cloud Communication Platforms

BroadSoft, now part of Cisco, is the leading provider of software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks. The Company's core communications platform enables the delivery of a range of enterprise and consumer calling, messaging and collaboration communication services, including private branch exchanges, video calling, text messaging and converged mobile and fixed-line services.

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Customer Rating Review Scorebased on 2317 reference ratings
4.8/5.0 (2317)

13Testimonials

  • “The Cisco Customer Journey Platform provides Office Depot, Inc. with a level of transparency and agility that we did not have with our previous technology. Today, everyone has complete visibility into data that details what is happening within our contact centers. And, we’re able to act quickly to ramp staffing up or down in response to crisis situations or unexpected demand. This agility has made a significant impact on the company’s bottom line.”

    Office DepotDirector of Operations and Analytics
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13 Case Studies

  • Cisco© Customer Journey Platform Deployed in Roland Corporation's Japanese Call Center

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7 Customer Videos

  • Play Video
    Jeff ThomasVice President, IT and Facilities
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Additional BroadSoft Information & Resources

Read BroadSoft Reviews, Testimonials & Customer References from 13 real BroadSoft customers.

Browse BroadSoft Case Studies, Customer Success Stories, & Customer References from 13 businesses that use BroadSoft.

Watch BroadSoft Customer Videos to learn why 7 businesses chose BroadSoft.

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