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BroadSoft

Read 13 BroadSoft reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 7 customer videos to see why companies chose BroadSoft as their Cloud Communication Platforms

BroadSoft, now part of Cisco, is the leading provider of software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks. The Company's core communications platform enables the delivery of a range of enterprise and consumer calling, messaging and collaboration communication services, including private branch exchanges, video calling, text messaging and converged mobile and fixed-line services.

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  • 13 Testimonials View
  • 13 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 2385 reference ratings
4.8/5.0 (2385)

13Testimonials

  • "BroadSoft presently has a clear edge over Microsoft when it comes to cloud voice capabilities, third-party integration, mobility, and contact center capabilities. When considering voice capability, it is clear that …

    E. Brent Kelly President/Principal Analyst

  • "It gives me great pleasure to honor BroadSoft as a 2016 recipient of TMC’s Unified Communications Product of the Year Award for their innovative product, BroadCloud UC-One. Our judges were …

    Rich Tehrani Chief Executive Officer

  • “The Cisco Customer Journey Platform provides Office Depot, Inc. with a level of transparency and agility that we did not have with our previous technology. Today, everyone has complete visibility …

    Office Depot Director of Operations and Analytics
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13 Case Studies

  • OceanX achieves a 50% decrease in abandons and a 10% increase in …

  • Optimizing customer experience and business performance with the Customer Journey Platform

  • Cisco© Customer Journey Platform Deployed in Roland Corporation's Japanese Call Center

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7 Customer Videos

  • essensys - Customer Success Story (Mark Furness - Founder and CEO)
    Play Video
    Mark Furness Founder and CEO
  • Nextiva - Customer Success Story (Josh Lesavoy - Chief Information Officer)
    Play Video
    Josh Lesavoy Chief Information Officer
  • Vodafone - Customer Success Story (Elisabeth Schloten - Head of Portfolio and Delivery)
    Play Video
    Elisabeth Schloten Head of Portfolio and Delivery
6 more videos currently locked

Additional BroadSoft Information & Resources

Read BroadSoft Reviews, Testimonials & Customer References from 13 real BroadSoft customers.

Browse BroadSoft Case Studies, Customer Success Stories, & Customer References from 13 businesses that use BroadSoft.

Watch BroadSoft Customer Videos to learn why 7 businesses chose BroadSoft.

FeaturedCustomers has 1,907,430+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.