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BroadSoft Case Studies

  • Cisco© Customer Journey Platform Deployed in Roland Corporation's Japanese Call Center

  • University and World-class Medical Center - Customer Case Study

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    4.7 / 5.0
    Customer References117 total
    About

    Trumpia mission is committed to helping businesses grow and connect with Trumpia customers. Trumpia believes that in order for communication to be effective, it needs to be relevant and keep up with the advancing technological lifestyle of today's consumers. Effective communication requires responsiveness, and to achieve this, one must first offer options for communication like mobile texting, email, or social media. Secondly, consumers have to opt-in to communicate through the channels they prefer, which gives them the choice over how they receive and respond to information.

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    4.7 / 5.0
    Customer References1122 total
    About

    Twilio, a software and cloud-based communications platform, enables developers and businesses to rapidly build and deploy communication solutions that meet their specific needs. Whether integrating voice, messaging and/or VoIP capabilities into a web or mobile app or building a complete system like a call center, Twilio removes the traditional obstacles to creating effective communications experiences. Twilio gives businesses the ability to innovate, prototype, create, and connect with their customers at the right time and in the way. The company is privately held and based in San Francisco, California.

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    4.7 / 5.0
    Customer References404 total
    About

    Vonage, a part of Ericsson, creates technology that empowers enterprises and equips developers to lead in the next era of digital transformation. Its AI-powered platforms and tools enable new value creation and innovative customer experiences across mobile networks and the cloud. The company's technology portfolio includes Network APIs, CPaaS, CCaaS, and UCaaS solutions. Trusted by enterprises across industries and embraced by developers around the world, Vonage is committed to reimagining every digital interaction. Vonage is a wholly-owned subsidiary of Ericsson (NASDAQ: ERIC) and operates within Ericsson Group Business Area Global Communications Platform (BGCP).

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