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"BroadSoft presently has a clear edge over Microsoft when it comes to cloud voice capabilities, third-party integration, mobility, and contact center capabilities. When considering voice capability, it is clear that BroadSoft’s long history of providing carrier-grade voice functionality provides a service that is far more robust than Microsoft’s Cloud PBX …
“The Cisco Customer Journey Platform provides Office Depot, Inc. with a level of transparency and agility that we did not have with our previous technology. Today, everyone has complete visibility into data that details what is happening within our contact centers. And, we’re able to act quickly to ramp staffing …
Higher Logic is an industry leader in cloud-based engagement platforms. Our data-driven approach gives organizations an expanded suite of engagement capabilities, including online communities and marketing automation. From the initial …
Telia Carrier owns and operates one of the world’s most extensive fiber backbones. Their mission is to provide exceptional network infrastructure and services – empowering individuals, businesses and societies to …
Twilio, a software and cloud-based communications platform, enables developers and businesses to rapidly build and deploy communication solutions that meet their specific needs. Whether integrating voice, messaging and/or VoIP capabilities …
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