177 Birdeye Testimonials

"If you’re looking to have a great reputation and customer experience, Birdeye is going to help you. Birdeye makes managing patient experience so easy for your staff. It helps get everyone’s feedback so your potential patients see you provide exceptional experience on a regular basis. And it’s no extra work! With Birdeye our happy customers are leaving reviews and it feels like we've done a complete 180."

“We’ve had a great experience with Birdeye. It actually delivered what it promised. Within just 6 months of using this platform, our review volume has gone up rapidly. Before joining Birdeye, it took us nearly 6 ½ years to collect 1500 reviews for all our dealerships but Birdeye got us 915 reviews in just 6 months. That’s really impressive. The platform really works.”

“Birdeye has revolutionized the way we engage customers and promote positive user-generated content online. This partnership has optimized the review generation process at the most critical touchpoints in the customer journey. Consumer feedback analytics now drive innovation and improvements in our organization.”

"Birdeye’s automation has been a game-changer. We no longer have to manually send surveys, which saves us a lot of time and ensures consistency."

"With Birdeye's help, we can automate the process and reach out to every customer, making it easy for them to share their positive experiences."

"Thanks to Birdeye, we are able to keep our restaurant top-of-mind for our guests, making us their go-to choice for future visits.”

“Social media is a really big part of our strategy. We use it to create brand awareness and engage with family members of the community as well as potential new residents.”

“Whether we’re catering to students or luxury communities, Birdeye has helped us train our teams to provide better customer service and develop lasting relationships that contribute to our sustained success in each pocket of our portfolio.”

"We took a payday loan company with over 20 locations from obscurity on Google to dominating page 1. Within 18 months, we generated over 15,000 5-star reviews, showcasing the power of Birdeye and our commitment to results in a highly competitive industry."

"We're using the AI tool to help us write posts more often. It helps generate ideas and when things get a little stale, it really helps us keep our content fresh and engaging."

"Before, managing our social media presence meant individually updating each platform for every store, which was incredibly time-consuming. Birdeye Social has transformed this process for us, enabling centralized and streamlined management of our entire online presence.”

"When we started with Birdeye in 2022, we were looking for more than just a tool; we needed a partner that could enhance our marketing strategies with cutting-edge technology. Birdeye has been exactly that. Their listings and review management tools have been game-changers, allowing us to amplify our clients' digital presence across platforms."

"Having all of our listings in one place has really helped us manage our online presence effectively. It's like having a bird's eye view, so we can easily make updates across the board."

“Birdeye Listings covers the major business directories, and when we need to update operating hours or a phone number for one of our shops, it only takes us a minute, and our profile gets automatically updated across all directories.”

“We've been around for 90 years, but Google Ads give us the relevancy that we need in order to stay competitive. Google Seller Ratings was an intriguing Birdeye product because of its scalability. Our main initiative currently is strategic growth, and we can already see Google Seller Ratings working to help us achieve that.”