“We try to be as close to our customers as possible and make sure that when we communicate with them, it’s on a more personal level, We’ll often pick up the phone and call customers directly or talk to them on a one-on-one basis.”

“Al Jazeera receives a ton of news verification requests every day – many of which have already been in circulation. Before, resolutions to each journalist’s inquiry were not guaranteed. Now, they can leverage our database on their own, confirming news sources in seconds without ever waiting for our team to …