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Bird (formerly MessageBird)

Read 83 Bird (formerly MessageBird) reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch customer videos to see why companies chose Bird (formerly MessageBird) as their Transactional Email Software

Bird’s mission is to create a world where communicating with a business is as easy as talking with a friend. They power communication between businesses and their customers - across any channel, always with the right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service, or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology.

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Customer Rating Review Score based on 2949 reference ratings
4.8/5.0 (2949)
  • Winter 2026 Market Leader Transactional Email Software
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  • Winter 2026 Market Leader Business Text Messaging Software
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83Testimonials

  • "We found MessageBird and its competitors. We chose MessageBird because of its price and ability to play around with WhatsApp Sandbox."

    Guido Mallee Director

  • “We started experimenting with MessageBird’s chatbot integration in WhatsApp to give salons the tools to communicate with their customers beyond simple appointment scheduling. We wanted to help our customers give …

    Derk Jan Statema Co-Founder

  • “People tend to reach out for help through channels that are familiar to them. It's important to offer a variety of options and let the customer choose the one they …

    Christopher Kaisoum Director of Global Operations
82 more testimonials currently locked

72 Case Studies

  • How Nujek uses WhatsApp and automation to increase customer satisfaction at scale

    Gus Ghozali Chief Executive Officer

  • How Binance increased marketing email volume by 2.5x while maintaining high audience …

    Kushal Manupati Director of Growth Marketing

  • Urbanic reduces incoming customer support inquiries by 30% with WhatsApp

    Krishna Gautam Head of Customer Experience
71 more case studies currently locked

Additional Bird (formerly MessageBird) Information & Resources

Read Bird (formerly MessageBird) Reviews, Testimonials & Customer References from 83 real Bird (formerly MessageBird) customers.

Browse Bird (formerly MessageBird) Case Studies, Customer Success Stories, & Customer References from 72 businesses that use Bird (formerly MessageBird).

FeaturedCustomers has 2,005,015+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.