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Read 83 Bird (formerly MessageBird) reviews and testimonials from customers, explore 63 case studies and customer success stories, and watch customer videos to see why companies chose Bird (formerly MessageBird) as their Transactional Email Software

Bird’s mission is to create a world where communicating with a business is as easy as talking with a friend. They power communication between businesses and their customers - across any channel, always with the right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service, or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology.

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Customer Rating Review Scorebased on 2504 reference ratings
4.8/5.0 (2504)
  • Market Leader 2025 2025
    Winter 2025Market LeaderTransactional Email Software
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  • Market Leader 2025 2025
    Winter 2025Market LeaderBusiness Text Messaging Software
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83Testimonials

  • "Both our customers and our team love it because it's faster and easier to respond to WhatsApp messages than it is to take calls or write email responses."

    Ruby WolffChief Operating Officer
82 more testimonialscurrently locked

63 Case Studies

  • Ralali Decreases First-Response Time (FRT) By 66% with Bird

    Irwan SuryadyChief Technology Officer
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Additional Bird (formerly MessageBird) Information & Resources

Read Bird (formerly MessageBird) Reviews, Testimonials & Customer References from 83 real Bird (formerly MessageBird) customers.

Browse Bird (formerly MessageBird) Case Studies, Customer Success Stories, & Customer References from 63 businesses that use Bird (formerly MessageBird).

FeaturedCustomers has 1,813,238+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.