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Bird (formerly MessageBird)

Read 83 Bird (formerly MessageBird) reviews and testimonials from customers, explore 59 case studies and customer success stories, and watch customer videos to see why companies chose Bird (formerly MessageBird) as their Transactional Email Software

Bird’s mission is to create a world where communicating with a business is as easy as talking with a friend. They power communication between businesses and their customers - across any channel, always with the right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service, or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology.

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Customer Rating Review Score based on 2873 reference ratings
4.8/5.0 (2873)
  • Winter 2026 Market Leader Transactional Email Software
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  • Winter 2026 Market Leader Business Text Messaging Software
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83Testimonials

  • “The Bird team was super responsive and has a quick throughput rate, it inspired us to use communication to improve sales processes in ways we had never thought of before. …

    ‍ Mizan Miftah Head of Customer Excellence

  • “Users who interact with us via WhatsApp grow faster in Ralali. For every email the support team handles, they can respond ten WhatsApp messages. Each customer support agent can also …

    Irwan Suryady Chief Technology Officer

  • “People tend to reach out for help through channels that are familiar to them. It's important to offer a variety of options and let the customer choose the one they …

    Christopher Kaisoum Director of Global Operations
82 more testimonials currently locked

59 Case Studies

  • DrDoctor save hospitals millions annually through SMS and Voice messages

    Perran Pengelly Cofounder and CTO

  • How Traveloka built a better brand experience by moving its email and …

  • How ClickMechanic Drives Trust and Convenience with Email

    Felix Kenton Chief Technology Officer and Founder
58 more case studies currently locked

Additional Bird (formerly MessageBird) Information & Resources

Read Bird (formerly MessageBird) Reviews, Testimonials & Customer References from 83 real Bird (formerly MessageBird) customers.

Browse Bird (formerly MessageBird) Case Studies, Customer Success Stories, & Customer References from 59 businesses that use Bird (formerly MessageBird).

FeaturedCustomers has 1,911,839+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.