“I appreciate the attention and time given by our customer success manager to make sure we progressed as we should. They came in with overall knowledge of the State Health Plan and how we were set up to be an affiliate – that makes a big difference!”

“We can put everything online, they can see everything, compare our plans and it will just help them throughout the process.”

"The great thing about our Benefitfocus site – we are able to provide everything in one place with a streamlined process, so employees don’t have to go multiple places to get the information.”

"The ability to quickly connect based on enrollments, locations and other factors helps me be successful in my role."

"Handling administrative questions and providing our employees with the resources they need is such a big help to us!”

“Our measure for success is how many employees complete their OE on their own without having to being chased down after OE closes.”

“Since implementing Benefitfocus we have seen that our employees are not coming to us constantly with questions on how to log in and how to navigate the system to find the information they need. We have received employee feedback that they do not dread the benefits experience anymore and we …

“Because our organization is so complex, the best thing about Benefitfocus is that they have the ability to customize,”

"Having a long-term relationship was a number one priority. I had my own personal familiarity with Benefitfocus ever since the company started. Our initial sales person started calling us several years ago and we slowly built a relationship over the past six or seven years.”