Benefitfocus

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Read 45 Benefitfocus reviews and testimonials from customers, explore 33 case studies and customer success stories, and watch 28 customer videos to see why companies chose Benefitfocus as their Benefits Administration Software

Benefitfocus, Inc. (NASDAQ: BNFT) is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus has served more than 20 million consumers on its platform, that consists of an integrated portfolio of products and services enabling clients to more efficiently shop, enroll, manage and exchange benefits information. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides one place for consumers to access all their benefits. Benefitfocus solutions support the administration of all types of benefits including core medical, dental and other voluntary benefits plans as well as wellness programs.

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Customer Rating Review Scorebased on 3135 reference ratings
4.7/5.0 (3135)
  • Market Leader 2025 2025
    Fall 2025Market LeaderBenefits Administration Software

Featured Testimonials

  • “For the experience to be seamless and for everything to go smoothly. We know that problems will always arise, but we consider it to be successful when those problems are resolved on the same day – and that was accomplished this year with our Benefitfocus team.”

  • “I appreciate the attention and time given by our customer success manager to make sure we progressed as we should. They came in with overall knowledge of the State Health Plan and how we were set up to be an affiliate – that makes a big difference!”

  • "This was essential for a smooth implementation of a new suite of products! We could not be happier!"

Featured Case Studies

  • Automation Saves Time and Money

  • Voluntary Benefits and Mobile Technology Led to Highly Successful OE

  • High Employee Engagement Leads Bruker Corporation to a Successful Open Enrollment

Featured Customer Videos

Additional Benefitfocus Information & Resources

Read Benefitfocus Reviews, Testimonials & Customer References from 45 real Benefitfocus customers.

Browse Benefitfocus Case Studies, Customer Success Stories, & Customer References from 33 businesses that use Benefitfocus.

Watch Benefitfocus Customer Videos to learn why 28 businesses chose Benefitfocus.