Benefitfocus

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Read 45 Benefitfocus reviews and testimonials from customers, explore 33 case studies and customer success stories, and watch 28 customer videos to see why companies chose Benefitfocus as their Benefits Administration Software

Benefitfocus, Inc. (NASDAQ: BNFT) is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus has served more than 20 million consumers on its platform, that consists of an integrated portfolio of products and services enabling clients to more efficiently shop, enroll, manage and exchange benefits information. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides one place for consumers to access all their benefits. Benefitfocus solutions support the administration of all types of benefits including core medical, dental and other voluntary benefits plans as well as wellness programs.

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Customer Rating Review Scorebased on 3082 reference ratings
4.7/5.0 (3082)
  • Market Leader 2025 2025
    Fall 2025Market LeaderBenefits Administration Software
    Press ReleaseReport

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Featured Testimonials

  • "We needed a partner that would grow with us and do whatever they could to ensure that our data would get into a solid state.”

    Tammy FennessyBenefits Manager

  • “We selected Benefitfocus for their deep understanding of how benefit plans and policies work and behave. Their platform provided the flexibility to support our plans and policies without having to change, which is something we’ve been wanting for a long time.”

    Cathy PhillipsSenior Manager of Benefits

  • “Efficient and streamlined – those are the two words that come to mind when defining OE success. This was the easiest OE we have ever had, and everything went smoothly. When we can bring streamlined processes to the school districts and our team, it makes a big difference. We have such a great relationship with our Benefitfocus team – we love our Customer Success Manager Sarah – and because of our partnership, we felt like OE did not consume us this year!”

    EllenEmployee Benefits Manager
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Featured Case Studies

  • Replacing Complexity with a Flexible Process and Partnership

    Beth HornerDirector of Customer Experienceand Communications

  • New Hanover County North Carolina - Customer Case Study

    Debbie NashBenefits Administrator

  • Effective Communications and Attentive Service Partnership

    Javier GonzalesChief Executive Officer
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Featured Customer Videos

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Additional Benefitfocus Information & Resources

Read Benefitfocus Reviews, Testimonials & Customer References from 45 real Benefitfocus customers.

Browse Benefitfocus Case Studies, Customer Success Stories, & Customer References from 33 businesses that use Benefitfocus.

Watch Benefitfocus Customer Videos to learn why 28 businesses chose Benefitfocus.

FeaturedCustomers has 1,845,984+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.