Benefitfocus

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Read 45 Benefitfocus reviews and testimonials from customers, explore 33 case studies and customer success stories, and watch 28 customer videos to see why companies chose Benefitfocus as their Benefits Administration Software

Benefitfocus, Inc. (NASDAQ: BNFT) is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus has served more than 20 million consumers on its platform, that consists of an integrated portfolio of products and services enabling clients to more efficiently shop, enroll, manage and exchange benefits information. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides one place for consumers to access all their benefits. Benefitfocus solutions support the administration of all types of benefits including core medical, dental and other voluntary benefits plans as well as wellness programs.

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Customer Rating Review Scorebased on 3088 reference ratings
4.7/5.0 (3088)
  • Market Leader 2025 2025
    Fall 2025Market LeaderBenefits Administration Software

Featured Testimonials

  • "Now we can operate more efficiently to better serve our employees and enhance their experience."

  • “We can put everything online, they can see everything, compare our plans and it will just help them throughout the process.”

  • “I appreciate the attention and time given by our customer success manager to make sure we progressed as we should. They came in with overall knowledge of the State Health Plan and how we were set up to be an affiliate – that makes a big difference!”

Featured Case Studies

  • Clay County School District - Customer Case Study

  • Replacing Complexity with a Flexible Process and Partnership

  • UNC Hospitals - Customer Case Study

Featured Customer Videos

Additional Benefitfocus Information & Resources

Read Benefitfocus Reviews, Testimonials & Customer References from 45 real Benefitfocus customers.

Browse Benefitfocus Case Studies, Customer Success Stories, & Customer References from 33 businesses that use Benefitfocus.

Watch Benefitfocus Customer Videos to learn why 28 businesses chose Benefitfocus.