45 Benefitfocus Testimonials

"Our efficiency in manhours has improved by 75 percent!"

"The ability to quickly connect based on enrollments, locations and other factors helps me be successful in my role."

“We selected Benefitfocus for their deep understanding of how benefit plans and policies work and behave. Their platform provided the flexibility to support our plans and policies without having to change, which is something we’ve been wanting for a long time.”

“As with any implementation, challenges are inevitable. What defines the partnership is how groups work together to solve those challenges. We have that true partnership with Benefitfocus that spans across all of our institutions and has allowed us to develop relationships where our Benefits Representatives at the institutions can pick up the phone to get a problem solved.”

"We’ve got a cadence together with Benefitfocus that we're able to adapt and adjust based on what is needed from the industry and that collaborative nature will serve us all very well into the future."

"We did not want to continue being a development shop, we would be behind the curve with the latest functionality and capabilities if we continued to try and maintain that internally.”

"Benefitfocus makes me smarter all the time."

“The Billing & Payments solution has added real value for our customers. We appreciate the close relationship we have with Benefitfocus, and the innovation they bring year after year to help us deliver a better experience for our members.”

"Now we can operate more efficiently to better serve our employees and enhance their experience."

"Having a trusted partner in Benefitfocus is what is driving our open enrollment success.”

“Efficient and streamlined – those are the two words that come to mind when defining OE success. This was the easiest OE we have ever had, and everything went smoothly. When we can bring streamlined processes to the school districts and our team, it makes a big difference. We have such a great relationship with our Benefitfocus team – we love our Customer Success Manager Sarah – and because of our partnership, we felt like OE did not consume us this year!”

“For the experience to be seamless and for everything to go smoothly. We know that problems will always arise, but we consider it to be successful when those problems are resolved on the same day – and that was accomplished this year with our Benefitfocus team.”

“This has been our best OE experience we’ve ever had!”

“Ifeel that the selfservice capabilities that the Benefitplace platform offers to Clay County’s employees allows them to access the information they need to make decisions without having to bombard Shelia with tons of questions.”

"Handling administrative questions and providing our employees with the resources they need is such a big help to us!”