168 Bazaarvoice Testimonials

"Bazaarvoice, with its strong global network, allows us to support our customers regardless of country or language. This has allowed us to collect, moderate and display product reviews throughout ten group business to date."

"We’re up $40,000 at that store in just weeks, which is a lot of money for a small company. Retailers are taking notice, as more and more are carrying our products."

"It’s crucial to share and receive content as much as possible with channel partners, as users visit both brand and retailer sites when researching a product."

"You can't get closer to knowing what consumers want than having direct interaction with them."

“We’ve been converted to Bazaarvoice evangelists by campaign success. It’s exceeded expectations in customer engagement and now we’re looking at ways of generating even greater value, such as integrating reviews into our wider marketing activities. It really is a no brainer we’ll be leveraging this kind of engagement again and again."

"Reviews allow us to listen to the opinions of our B2B customers and improve our customer service as a result."

"The company has a history of using on-air testimonials, so reviews were a natural extension."

"We have to educate people about the benefits of our products to win them over, and UGC is crucial to doing that. "

"Dealers are always asking for ways to get an edge on their competition, and this is the latest example of an innovative program we provide to help them do that."

"Responding to negative reviews gives us the chance to shift the way the customer feels toward us based on the way we handle their concerns."

"Our guests now have an accurate view of the property based on feedback from past visitors. Bazaarvoice allows us to give them this view and measure the impact."

"We can now show that having visitors interact with reviews affects whether they buy or not."

"As a brand that prides ourselves on superior customer satisfaction, it was clear that we could be doing more to support our customers outside of our owned channels. With Connections, we were not only able to extend the value of customer content collected on our own site, but engage consumers shopping on retail partner sites in meaningful conversations that influence purchase decisions."

"Working with Bazaarvoice, Elkjøp has rediscovered its customer roots. We’re now really talking ‘with’ our consumers instead of ‘at’ them and it’s transforming our relationship with the millions of people who shop with us."

"We have amazing customers who are passionate about the products they purchase from us, and we want to be certain we’re capturing that and making sure it’s shared."