Batch is the Customer Engagement Platform (CEP) for large enterprise customers (retail, banking, media, luxury, services) with B2C audiences in millions. However, acquiring a single customer view and then executing multi-channel CRM campaigns at scale proves to be difficult for modern marketers because of MarTech debt (proliferation of point solutions, legacy platforms, overall irrelevant data models).
"Mobile has become the No. 1 interaction channel with our customers. 50% of our interactions are done via apps, 30-35% via the web client area, and the rest are via chat or email."
Read Batch Reviews, Testimonials & Customer References from 35 real Batch customers.
Browse Batch Case Studies, Customer Success Stories, & Customer References from 19 businesses that use Batch.