Batch

Read 35 Batch reviews and testimonials from customers, explore 19 case studies and customer success stories, and watch customer videos to see why companies chose Batch as their

Batch is the Customer Engagement Platform (CEP) for large enterprise customers (retail, banking, media, luxury, services) with B2C audiences in millions. However, acquiring a single customer view and then executing multi-channel CRM campaigns at scale proves to be difficult for modern marketers because of MarTech debt (proliferation of point solutions, legacy platforms, overall irrelevant data models).

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Customer Rating Review Score based on 473 reference ratings
4.8/5.0 (473)

35Testimonials

  • "Our satisfaction is based on the ease of use of the platform but above all on the permanent support in response to our questions, in the implementation of new features …

  • "Mobile has become the No. 1 interaction channel with our customers. 50% of our interactions are done via apps, 30-35% via the web client area, and the rest are via …

  • "In our 360° vision, our objective is to be able to re-optinize people who are on the newsletters but who are not opted-in, SMS, etc. We really want to push …

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19 Case Studies

  • How did BVG Jelbi successfully deploy its omnichannel strategy with Batch

  • How Albert Heijn achieves 16% conversion on its loyalty program with personalised …

  • Printemps Group which engagement strategy for their new app Place des Tendances

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Additional Batch Information & Resources

Read Batch Reviews, Testimonials & Customer References from 35 real Batch customers.

Browse Batch Case Studies, Customer Success Stories, & Customer References from 19 businesses that use Batch.