“We focus on two key areas that are common to many service companies: - Firstly, acquiring new customers whose average lifetime is 2-3 years. - Secondly, retaining our existing customer base by engaging with our community, optimising the use of FizzUp and ensuring that churn rates remain low.”
"Exemplary project management: the weekly updates and shared documents (presentations + spreadsheets) have been instrumental in ensuring that we all know what to do next and where to find the information we need, which saves us significant amount of time.”