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"Babble is an amazing organization that specializes in finding solutions for data and telecommunication needs. Our Success Manager was Yaz Mistry and his team spent hours looking over our business processes to see if they could help. There was no high pressure sales, no over selling, and no finger pointing. Babble proposed a solution that decreased our risk, exceeded our expectations, and normalized the year over year cost increases. When it came to deploying the solution, Babble was there all the way."
"With a requirement for a PCI compliant payment handling solution, Network Rail needed the ability to process commercial and residential tenant payments. Handling a large volume of telephone payments every day, the organisation needed a solution that ensured complete security for its customers and adherence to the stringent standards laid out by the Payment Card Industry Data Security Council. Working with Network Rail since 2012, Ultracomms provides both agent to customer and automated IVR PCI DSS compliant payment handling solutions. The flexibility of Ultracomms’ cloud platform enables customers to opt to be diverted to the automated secure payment system, or speak with an agent, depending on their own preference, and the complexity of the transaction."
Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies deliver fast, simple service and a highly personalized cross-channel customer experience. Genesys software also optimizes processes and the performance of customer-facing employees across the enterprise.
Verint® (NASDAQ: VRNT) is a global leader in Actionable Intelligence® solutions. Actionable Intelligence is a necessity in a dynamic world of massive information growth because it empowers organizations with crucial insights and enables decision-makers to anticipate, respond and take action. Verint Actionable Intelligence solutions help organizations address three important challenges: customer engagement optimization; security intelligence; and fraud, risk, and compliance. More than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100, use Verint solutions to improve enterprise performance and make the world a safer place.
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