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“Before Babble, our call handlers were overwhelmed, and our patients were frustrated. Now, it feels like we have a whole new team. The NLP-powered IVA has really helped us route calls efficiently and reduced inappropriate calls. We were initially apprehensive about the potential disruptions that might occur during the implementation process. However, Babble's team exceeded our expectations, ensuring a seamless transition with minimal downtime. Their expertise and professionalism were evident throughout the process.”
“The ability to customise our IVA has been invaluable for our operations. This not only streamlines our processes but also ensures that our agents have the right information at their fingertips. As a result, we can respond more effectively to our patients' needs, enhancing their overall experience with us.”
Aheeva is specialized in products and services within superior technological solutions for contact centers. The Aheeva software suite gathers all the features required for efficiently managing-contact centers: intelligent distribution of inbound and outbound calls, varied and high-performance dialing modes (predictive, progressive, preview), multilingual interface, unlimited number of detailed reports, unlimited number of routing scripts, quality control (remote and real-time listening), audio and video call recording, audio and video live monitoring, staff management. These applications will make your company virtual, for they are integrated into a simple, completely flexible platform, accessible from anywhere, wherever an Internet connection is available.
Plivo is a fast-growing cloud telephony startup backed by the same investors as Skype, Facebook, Google, Dropbox, Lyft and Airbnb. They have raised $2M thus far, became profitable over an year ago, and are scaling exponentially. They are looking for people who are excited to grow and have a direct impact on disrupting the multi-billion dollar telecommunications space.
Verve is a client-focused nationwide provider of Cloud-Hosted Voice and Internet solutions for the SMB market. They offer a full suite of UCaaS, CCaaS, and Fiber connectivity products. At Verve, the belief, they are building something unique – an organization focused on developing meaningful relationships with the partners and clients by providing legendary service.
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