Babble Cloud Testimonials

"Rose Associates Financial Planning recently undertook one of the most stressful things a business can do: moving office. Packing up two years’ worth of business life, whilst keeping things running seamlessly seemed like a daunting task. Then it dawned that we would need to arrange for new phones and the broadband to be ready for when we arrived. I’m not sure if you have ever been somewhere without broadband for longer than 2 minutes, but take it from me, it’s every bit as awful as it sounds! But we needn’t have worried. Dave at Babble had recently supplied RAFP with some shiny new iPads and during that process, a discussion about the move had already taken place. Dave knew when we would be moving, the specific requirements we had and already arranged a site survey of the premises ahead of time, to ensure we would be ready to go on the day. I’m pleased to say that everything worked perfectly and allowed us to hit the ground running. Dave was always in contact to make sure the process was handled smoothly and efficiently. He also popped into the office to answer any questions and make sure nothing had been missed.”

"Processing a high volume of payment collections over the phone, this client required a PCI DSS compliant payment handling solution for adherence to industry regulations and their own internal compliance policies. Working across multiple locations, the Ultracomms cloud platform provides the client with the ability to take card payments via an automated secure IVR, or direct to agent using Ultracomms’ PCI DSS certified cloud platform. The ability to handle payments by IVR has enabled the client to improve productivity by freeing agents up to handle more complicated interactions when required."