"Avaya’s Emergency Recovery team stepped up. They found a resolution quickly. They were experienced in working in a multivendor environment, and willing to meet with the network vendor we used to diagnose the problem. They had a willingness to work with that vendor — which you don’t always see in …

"The Avaya system was very intuitive… the agents told us it was actually easier to use than the legacy system."

“Parkview chose Avaya because the company strongly supports our vision that advanced mobile communications are key to providing outstanding health care and the best patient experience. Avaya also met our other top criteria, which include a flexible and scalable open standards platform and the industry’s most meaningful commitment to SIP …

"Everything changes so fast but Avaya helps us stay on top of it, and saves us time in doing so. They’re very good at what they do."

"Avaya has definitely made the path to a unified IP world relatively easy for us."

"In talking to the Avaya folks, what I found compelling was the experience they have in the hospitality space."

"Avaya doesn’t just sell us a service: they seriously study our customers, and help us to deliver the best customer experience.”

"With the tools that we have in place, we are overcoming distances and providing collaborative features to our teams."

"The fact Avaya is so open and willing to integrate with other vendors is huge for us. The platforms that Avaya offers – and the support I get – are top notch."

"In this highly competitive Bay Area market, it’s extremely important that we’re cost competitive, and our Avaya solution is helping us achieve that."

"With the videoconferencing system Avaya Scopia we have taken the opportunity to combine the human element with digital technology, and given our customers the freedom to connect with us over another integrated channel and to open accounts.”

"The video project was a complete success. What was decisive were the short distances to Avaya: whether in the planning, launch, test phase or live situations – a contact person was always immediately available."

"We wanted a scalable solution which would also be easy to configure, manage and maintain. We found that Avaya IP Office addressed our needs perfectly. Moreover, the solution suited our budget reasonably well."

"The sales team achieved a 25% improvement in productivity in less than three months. The direct costs of training and follow-up fell by more than 40%."

"We need to use technology to differentiate ourselves from the competition. Avaya is the answer.”