221 Avaya Testimonials

"Everything is going smoothly and any issue gets resolved immediately. Moreover, the staff can now focus on more high-value activities without the need to look into network issues. Avaya has delivered an excellent solution."

"The innovative desktop device allows users to have a simple and natural engagement, integrating voice, video, chat, and collaboration apps on a single device."

"Previously we operated separate switchboards for the offices in Munich, Vienna and Nußbach. Today, all calls from the Germanspeaking region go through our central exchange.”

"Everything changes so fast but Avaya helps us stay on top of it, and saves us time in doing so. They’re very good at what they do."

"Avaya has definitely made the path to a unified IP world relatively easy for us."

"In talking to the Avaya folks, what I found compelling was the experience they have in the hospitality space."

"Avaya doesn’t just sell us a service: they seriously study our customers, and help us to deliver the best customer experience.”

"With the tools that we have in place, we are overcoming distances and providing collaborative features to our teams."

"The fact Avaya is so open and willing to integrate with other vendors is huge for us. The platforms that Avaya offers – and the support I get – are top notch."

"In this highly competitive Bay Area market, it’s extremely important that we’re cost competitive, and our Avaya solution is helping us achieve that."

"With the videoconferencing system Avaya Scopia we have taken the opportunity to combine the human element with digital technology, and given our customers the freedom to connect with us over another integrated channel and to open accounts.”

"The video project was a complete success. What was decisive were the short distances to Avaya: whether in the planning, launch, test phase or live situations – a contact person was always immediately available."

"We wanted a scalable solution which would also be easy to configure, manage and maintain. We found that Avaya IP Office addressed our needs perfectly. Moreover, the solution suited our budget reasonably well."

"The sales team achieved a 25% improvement in productivity in less than three months. The direct costs of training and follow-up fell by more than 40%."

"We need to use technology to differentiate ourselves from the competition. Avaya is the answer.”