“Astute Agent gives my team the power to help our consumers efficiently and effectively, regardless of how they want to communicate be it on the phone, via the web, through email or social media without extra keystrokes and effort.”

“Our consumer affairs team serves nearly all of our departments as the single point of contact for customers, from product to field. The ability to access historical data and collect current information maintains EPA compliance and allows all of our teams to analyze feedback and view trends for continuous quality …