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Astute

Read 20 Astute reviews and testimonials from customers, explore 19 case studies and customer success stories, and watch 4 customer videos to see why companies chose Astute as their Customer Service Software

build AI-driven software for the future of consumer engagement. help the world's best brands enhance engagement with their consumers by contextually blending human and artificial intelligence. technology enables companies to provide more efficient customer service, protect their brands, and increase customer loyalty.

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  • 20 Testimonials View
  • 19 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 2167 reference ratings
4.8/5.0 (2167)

20Testimonials

  • “Wherever and however our guests want to communicate, we want to be there for the guest. Whether they’re looking for a warm, empathetic engagement on the phone, or to discuss …

    Alex Bresette Director of Guest Relations

  • “One of our favorite parts of the Astute Social tool is the alerts. We are 100% committed to quality, so our volume of messages regarding highly sensitive issues, like illness, …

    Deb Riley Assistant Manager of Consumer Affairs

  • “We’re pleased with the chatbot’s progress during its first month, and look forward to seeing it continue to improve the customer journey.”

    Lisa Diehl Consumer Advocacy Manager
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19 Case Studies

  • Audi - Customer Case Study

  • Mercedes Benz - Customer Case Study

    Mindy Hatton Digital Marketing and Data Analyst

  • British Airways - Customer Case Study

    Richard Stabbins Global Customer Relations Manager
18 more case studies currently locked

4 Customer Videos

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Additional Astute Information & Resources

Read Astute Reviews, Testimonials & Customer References from 20 real Astute customers.

Browse Astute Case Studies, Customer Success Stories, & Customer References from 19 businesses that use Astute.

Watch Astute Customer Videos to learn why 4 businesses chose Astute.

FeaturedCustomers has 2,123,473+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.