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Astute

Read 20 Astute reviews and testimonials from customers, explore 19 case studies and customer success stories, and watch 4 customer videos to see why companies chose Astute as their Customer Service Software

build AI-driven software for the future of consumer engagement. help the world's best brands enhance engagement with their consumers by contextually blending human and artificial intelligence. technology enables companies to provide more efficient customer service, protect their brands, and increase customer loyalty.

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  • 20 Testimonials View
  • 19 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 2138 reference ratings
4.8/5.0 (2138)

20Testimonials

  • “Our consumer affairs team serves nearly all of our departments as the single point of contact for customers, from product to field. The ability to access historical data and collect …

    Lisa Taubler Consumer Affairs Director

  • “Astute’s case management software helps with current issues, but it also informs decisions on larger issues and long-range planning because it helps us track the pulse of the consumer.”

    Sandra Hofer Consumer Services Manager

  • “We’re pleased with the chatbot’s progress during its first month, and look forward to seeing it continue to improve the customer journey.”

    Lisa Diehl Consumer Advocacy Manager
19 more testimonials currently locked

19 Case Studies

  • Dine Brands serves up a better social care experience for guests

    Alex Bresette Director of Guest Relations

  • The Cheesecake Factory - Customer Case Study

    Juan Cortez Guest Services Manager

  • Famous Brands International finds sweet success with Astute's case management CRM.

    Robert Schicker Retail Customer Service/Navigator
18 more case studies currently locked

4 Customer Videos

3 more videos currently locked

Additional Astute Information & Resources

Read Astute Reviews, Testimonials & Customer References from 20 real Astute customers.

Browse Astute Case Studies, Customer Success Stories, & Customer References from 19 businesses that use Astute.

Watch Astute Customer Videos to learn why 4 businesses chose Astute.

FeaturedCustomers has 2,104,401+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.