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“We wanted the power to do more with the feedback guests were giving us, and Astute Agent was the first step in that process.”
“We’re pleased with the chatbot’s progress during its first month, and look forward to seeing it continue to improve the customer journey.”
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …
Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ …
Salesforce is the Customer Success Platform. Salesforce pioneered a new technology model with them cloud platform, a new pay-as-you-go business model focused on customer success, and a new integrated corporate …
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