205 AskNicely Testimonials

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  • "Love the product — simple and effective."

  • "Great product, with awesome support. It's really helped us stay in front of our customer relationships."

  • "AskNicely’s Dynamic Surveys ensure our teams go into customer follow-ups fully informed. In the past, if we received a low score, we had to spend time figuring out what went wrong. Now, Dynamic Surveys proactively prompt customers for more details in the moment, so our teams know exactly what needs …

  • "Consistently delivering on our brand promise is crucial. AskNicely gave us the power to understand where the gaps were, then made it super easy to coach for those gaps. From there, automating followup on referrals from our happy customers is icing on the cake."

  • "Because Ask Nicely is great way for our customers to let us know how we are doing."

  • "Great information."

  • "Your product is easy to use, and if there are any issues, your support team is very quick to respond and are extremely helpful."

  • "Exceptional customer experience is the glue that holds everything together for us."

  • “With AskNicely in place, we no longer have to spend time searching for positive reviews online and asking users for permission to post. AskNicely automates the entire process for us. Right now we are saving more than one hour a day.”

  • "Great platform & easy to use."

  • "It's an easy and convenient way for us to take the temperature of our clients. Our NPS is pretty high (~70) but the real value is when we find a client that we assumed was happy but who in fact is not delighted with our service. In those circumstances, we …

  • "Simple, easy to use, nice interface, good filtering, integrates with slack."

  • "AskNicely has helped us understand members' perspective of their experience. We can now coach and develop our teams to excel at service delivery, based on what actually matters to our members."

  • "It is simple and easy for customers to answer."

  • “AskNicely’s frontline dashboard gave us exactly that.”