“We struggled to capture critical attempt, contact and conversion data making it difficult to maximize sales opportunities. This challenge made it impossible to test strategies for improvement. We had no real time call statistics that were actionable."
"I have been working with a client to install/configure/test the Contact Canvas solution with Cisco. The support that was provided by AMC (Iggy in particular) has been outstanding. The CTI integration will provide the client with insight into their service activities that they've never had before. Thank you for your partnership."
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