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“Your quick response to my questions and willingness to help has also been a huge bonus in evaluating your software. The other companies I have worked with have not been as helpful.”
“We are loving the FIT system, we have been heavily involved in User Acceptance Testing. It was noted by one of my team this morning, that the best thing I ever did was to implement FIT – so thank you very much. In my roles as an IT Program/Project Manager have implemented FIT at 3 different sites, all have been extremely happy with its performance. What I love about it, is the ease of configuration and the main benefit that this tool has that other’s don’t is the ability to notify multiple users of changes and updates to an issue.”
GrooveHQ makes hassle-free customer support and engagement software for startups and small businesses. Making your customers happy shouldn’t be a painful, time-consuming process. Groove is built on the belief that customer support software should be simple, powerful and hassle-free, and that it should be easy for awesome businesses to provide equally awesome support.
LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent streamlines all of your customer interactions into an integrated, seamless hybrid ticketing system where everything is easily accessible and manageable. Advanced automation features, rules and vast amounts of integrations create powerful customer service software for businesses of all sizes. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free trial, no credit card required. LiveAgent has served over 150 million end-users worldwide and is the most reviewed and #1 rated live chat software for SMBs in 2022.
OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform. With OneDesk, you get power and customizability that is typically found only in expensive enterprise software. OneDesk provides you with innovative tools and customizability options without making you pay enterprise-level costs.
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