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Alcea Technologies Testimonials

  • “You guys have the best response and support I’ve ever worked with.”

  • “Of the 7 products we tested, your’s was really the easiest to install. Our tech guys really appreciated it. Your incredible tech support was also one of the reasons we chose you."

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    4.7 / 5.0
    Customer References105 total
    About

    Issuetrak, Inc., located in Norfolk, Virginia, has a seasoned management team, with expertise in Help and Service Desk technology, and significant experience with early stage, medium, and large technology companies. Today, Issuetrak, Inc. is a worldwide company that has expanded its technology to provide businesses with a way to improve their internal and external support while dramatically reducing costs. They offer affordable, easy to use, web based help and service desk management solutions for organizations of any size.

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    4.7 / 5.0
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    Kustomer is the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences - not resolve tickets. A customer-centric solution, Kustomer helps brands increase satisfaction and loyalty by empowering agents to engage customers in personalized, efficient, and effortless conversations. Headquartered in NYC, Kustomer was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel, has raised $173.5M in venture funding, and is backed by leading VCs including: Coatue, Tiger Global Management, Battery Ventures, Redpoint Ventures, Cisco Investments, Canaan Partners, Boldstart Ventures and Social Leverage.

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    About

    NetHelpDesk is a leading help desk software, designed for MSPs, Internal Departments and the Education sector. The NetHelpDesk product has been developed since 1994, meaning they have over 2 decades of experience in the industry. This long history allows them to offer software that competes with their competitors, but at a lower cost.

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