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Alcea Technologies Testimonials

  • “Most of us in this remote team came from large companies that had home-grown bug tracking tools. We don’t have the time or resources to create something ourselves, and as a remote team, we do not have a local IT department. We needed a bug tracking tool that was easy …

  • “Of the 7 products we tested, your’s was really the easiest to install. Our tech guys really appreciated it. Your incredible tech support was also one of the reasons we chose you."

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  • Gladly
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    4.8 / 5.0
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    Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, …

  • HelpCrunch
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    4.8 / 5.0
    Customer References 33 total
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    HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, …

  • Issuetrak
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    4.7 / 5.0
    Customer References 105 total
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    Issuetrak, Inc., located in Norfolk, Virginia, has a seasoned management team, with expertise in Help and Service Desk technology, and significant experience with early stage, medium, and large technology companies. …

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