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Alcea Technologies Testimonials

  • “Alcea Fast BugTrack was up and running in 5 minutes, and has saved us hundreds of dollars over trying to run and maintain a [bug-free] tracking system."

    Cameron Elliott

  • “Managing multiple development tasks across several projects with varied resources is confusing to any management team. BugTracker has helped us organize both our pipeline of client requests and manage our developers' task list. Its flexibility allows us to tailor reports to our line of business and management requests.”

    Mason PowerPrincipal
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    4.7 / 5.0
    Customer References109 total
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    Help Scout provides your team with a scalable help desk while keeping the customer experience simple and personalized. Customers won't have to create an account or keep track of their ticket number because to them, it works just like email. The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale.

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    4.7 / 5.0
    Customer References67 total
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    HelpSpot is a web-based help desk software for managing all customer support needs - email, self-service knowledge base, full reporting and so much more. Unlike other systems, HelpSpot is infinitely flexible - host it yourself or have it hosted, use your own email systems, authenticate with active directory, LDAP or via custom logic. Best of all, with HelpSpot, there are no limits - unlimited tickets, customers, knowledge base articles, API calls, and custom fields.

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    4.7 / 5.0
    Customer References92 total
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    TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information technology services, and telecom industries. TeamSupport has spent the past decade creating a support solution that helps build passionate customer bases for its clients. TeamSupport stands alone as the leading support solution that helps solve for sophisticated client needs and fuels successful client interactions. Give TeamSupport a try with our free 14 day trial, or set up a no-obligation guided demo today.

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